Job Summary:
Aligned TG empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. The Cloud Engagement Manager will lead enterprise-level AWS engagements focused on migration, modernization, and AI-driven transformation, ensuring client satisfaction and successful execution of multiple projects.
Responsibilities:
• Act as the primary point of contact and trusted advisor for enterprise clients during active AWS engagements.
• Oversee multiple concurrent projects, coordinating across delivery teams, architects, engineers, and AWS partner resources.
• Drive overall client satisfaction, ensuring each engagement achieves its business and technical outcomes.
• Facilitate project governance, including steering committees, executive updates, and financial reporting.
• Collaborate with AWS account teams and Aligned TG sales leadership to identify and shape new opportunities.
• Ensure delivery excellence across all engagements by aligning scope, timelines, resources, and client expectations.
• Translate complex technical initiatives into business value statements that resonate with executive stakeholders.
• Proactively identify risks and manage mitigation strategies to maintain momentum and client trust.
• Track performance against KPIs, budgets, and success metrics while driving continuous improvement.
• Contribute to internal playbooks, templates, and methodologies that elevate Aligned TG’s engagement management practices.
Qualifications:
Required:
• 8+ years of experience managing enterprise cloud or technology programs, preferably within AWS, consulting, or MSP environments.
• Proven success delivering complex AWS initiatives, including cloud migrations, modernization, or AI/ML-driven projects.
• Strong background in client relationship management and executive-level communication.
• Demonstrated ability to manage multiple concurrent projects with cross-functional teams.
• Experience with cloud delivery methodologies (Agile, Scrum, hybrid) and program governance.
• Financial literacy and experience managing budgets, forecasts, and profitability metrics.
• Solid understanding of AWS core services, cloud architecture principles, and modernization strategies.
• Ability to connect technology outcomes to business value and strategic objectives.
• Familiarity with FinOps practices and AWS Well-Architected Framework.
• AWS Certified Cloud Practitioner required; AWS Solutions Architect Associate or higher preferred.
• Comfortable working closely with technical delivery teams and AWS field organizations.
• Exceptional communication, presentation, and interpersonal skills with executive presence.
• Strong business acumen and strategic mindset with an ability to influence at all levels.
• Skilled in expectation management, negotiation, and conflict resolution.
• Collaborative leader who motivates teams and fosters a culture of accountability and excellence.
• Highly organized, proactive, and resilient under pressure.
• Customer-obsessed, outcome-driven, and focused on long-term client success.
• Confident yet humble—embodying Aligned TG’s “Team AWSome” culture of learning and shared achievement.
• Passionate about technology, transformation, and continuous improvement.
• Thrives in dynamic, fast-paced environments with multiple high-priority initiatives.
Preferred:
• PMP, PgMP, or Agile (Scrum Master / SAFe) certification.
• Prior experience within AWS Partner Network (APN) organizations or AWS Professional Services.
• Exposure to enterprise AI/ML, analytics, or data platform modernization initiatives.
• Familiarity with CRM and pipeline management tools such as Salesforce or HubSpot.
Company:
Aligned Technology Group (Aligned TG) is an AWS Advanced Tier Consulting Partner specializing exclusively in AWS. Founded in 2022, the company is headquartered in Raleigh, USA, with a team of 11-50 employees. The company is currently Early Stage.