Active Private Security

Date posted: August 26, 2026

Pay: $26.00 per hour

Job description:

Active Private Security is currently hiring professional, customer-focused Armed Retail Security Officers for a high-volume retail location in Reno, Nevada. This is a Day and Swing position that requires officers who are confident, professional, and committed to providing exceptional customer service while maintaining a safe shopping environment.

This is a hands-off, observe and report position. Officers are expected to use excellent communication, observation, and de-escalation skills while maintaining a visible security presence throughout the store.

Available Shifts:

• 6am-2:30pm/2:30pm-11pm
• 11am-5pm/ 5pm-11pm (Vehicle Patrol)

Job Responsibilities

• Conduct continuous foot patrols throughout the interior of the retail store.
• Maintain a highly visible security presence to deter theft, disturbances, and unsafe behavior.
• Observe and report all incidents using the TrackTik mobile application on a company-issued phone.
• Scan designated patrol checkpoints throughout each shift using the TrackTik app.
• Professionally de-escalate conflicts involving customers, associates, or visitors.
• Verbally address unauthorized individuals and transients, requesting they leave the property in a calm, respectful, and professional manner.
• Handle upset customers with patience, professionalism, and outstanding customer service.
• Complete accurate daily activity reports and incident reports.
• Communicate effectively with store management and fellow security personnel.

Minimum Qualifications

• Current Nevada Armed Exposed Firearm PILB License (Required)
• High school diploma or GED.
• Previous armed security or retail security experience preferred.
• Excellent verbal and written communication skills.
• Strong customer service and conflict resolution skills.
• Professional appearance and demeanor.
• Comfortable using smartphones and mobile applications for reporting and patrol documentation.
• Ability to stand and walk for extended periods throughout the shift.
• Reliable transportation and dependable attendance.

Ideal Candidate

We are looking for officers who:

• Have experience working in retail, armed security, military, or law enforcement.
• Understand that professionalism and customer service are essential to the role.
• Can confidently and respectfully de-escalate difficult situations.
• Are comfortable interacting with transients and unauthorized individuals through verbal communication only.
• Are dependable, observant, and take pride in writing thorough and accurate reports.
• Leadership Opportunity

Candidates with previous supervisory or leadership experience who demonstrate strong communication, professionalism, and sound decision-making may be considered for a Site Lead position. If you believe you have the qualifications and experience to lead a team, we encourage you to discuss this opportunity during your interview.

Join Active Private Security and become part of a team that values integrity, professionalism, accountability, and exceptional customer service while providing a safe environment for our clients and their customers.

PILB Guard Card Required

PILB Armed Card Required

2 Years Experience Armed Required

Military/Law Enforcement Experience Preferred

Background Checks

Drug Tests

MVR Checks

Must be able to start immediately!

Applicants Must:

• Have a valid PILB Armed License

· PILB Armed Card Required

• Have a valid Nevada Driver's License
• Have a TAM Card (Techniques of Alcohol Management)
• Have Reliable Means of Transportation
• Be able to stand for full duration of shift
• Have open availability
• Practice firearm safety at all times
• Be experienced in completing thorough and accurate in reports incident reports
• Be punctual and reliable in regards to scheduling
• Be coachable and willing to take direction and follow post orders on a regular basis

Applicants must be experienced security professionals with a professional attitude and demeanor.

Applicants must demonstrate a professional appearance on a daily basis.

Must have experience utilizing the Track Tik Mobile Application

Must be able to communicate well and work in a collaborative manner to ensure satisfaction of clients (store management and staff)

• Active Private Security NV PILB 2050

Application Question(s):

• Have you used the Track Tik Mobile application?

Experience:

• Armed Security: 2 years (Required)

License/Certification:

• PILB Armed Work Card (Required)
• Nevada Driver's License (Required)
• TAM or Alcohol Awareness Card (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person