Action Against Hunger

About Us
Action Against Hunger is a global leader creating a future where every life is well nourished. We innovate to prevent malnutrition and respond to hunger hotspots, working in 59 countries and reaching more than 21 million people each year. Together, we are promoting resilience and working to end hunger for everyone, for good.
Action Against Hunger USA is part of the Action Against Hunger International network. As an independent NGO, Action Against Hunger USA currently manages operations in Kenya, South Sudan, Somalia, Tanzania, Uganda, Ethiopia, Zambia, and Haiti.
We are seeking a Gift Processing Associate to support accurate and timely gift processing, donation entry, database updates, and operations support for the External Relations department in New York, NY.
About the Role
The Gift Processing Associate is responsible for managing and executing key gift processing activities that support fundraising operations across the External Relations department. Reporting to the Associate Director, Development Operations, this role will process offline donations, maintain donor records, support data entry needs, and help ensure gift and donor information is accurate in Salesforce NPC.
This position is ideal for a detail-oriented fundraising operations professional with nonprofit experience, strong data entry skills, and the ability to manage high-volume processing work accurately and efficiently.
Key Responsibilities

• Process and enter offline donations, including opening and sorting mail, scanning documentation, and entering donations into Salesforce NPC.
• Process and enter donations received through other donation platforms.
• Track and enter matching gift information accurately and in a timely manner.
• Complete internal database support tickets for the External Relations team.
• Create, update, and maintain donor and gift records to support accurate fundraising operations.
• Assist with data reconciliation, data integrity, and routine database clean-up.
• Support the External Relations team with gift processing, data entry, and operations needs.
• Contribute to special projects and other duties as assigned.

Who We're Looking For

• Bachelor's degree required.
• Minimum two years of fundraising or fundraising operations experience preferred.
• Nonprofit experience required.
• Strong attention to detail and ability to enter and review data accurately.
• Experience working with donor databases, CRM systems, or Salesforce preferred.
• Ability to manage high-volume work within short timeframes while maintaining accuracy.
• Strong organizational skills and ability to support multiple requests and priorities.
• Professional communication skills and ability to work collaboratively with internal stakeholders.
• Commitment to confidentiality, data integrity, and responsible handling of donor information.
• Commitment to Action Against Hunger's values, gender equality commitments, and safeguarding principles.

Why Join Us?
Join Action Action Against Hunger to support the fundraising operations that help make life-saving humanitarian programming possible. In this role, you will help ensure donor gifts are processed accurately, donor records are maintained with care, and the External Relations team has the reliable data support needed to strengthen donor engagement and fundraising impact.