Accounting Solutions

A Full-Time Customer Service Rep needed for a busy Accounting Firm on the North side of Chicago.

We are a 32 year old Accounting Firm on the North Side of the city of Chicago that helps over 315 small to medium-sized businesses with their accounting and tax needs. We have an immediate opening for a full Time Customer Service Representative. This position requires the following:

• Handling customer requests and troubleshooting issues on our accounting and tax services
• Following up with clients by phone or email to request missing company or personal data.
• Following up with clients regarding recent notices from any state or federal taxation agency
• Managing client database
• Printing and organizing client data either emailed or sent via US Mail.
• Provide administrative support to the Accounting and Operations teams by assisting with office filing and financial statement preparation and mailing

The ideal candidate must have

At lease 3 years of Customer Service experience in a professional environment

A proficiency in MS Excel and Word.

MUST BE:-

Professional and reliable

Detailed orientated with great at communication skills (written and verbal)

Organized with assignments and projects

WE NEED SOMEONE WHO HAS:

The desire to learn and do the best work of their career

The ability to advance in a fast-paced environment

The hours are 9 to 5 Monday to Friday in-person at our office.

Pay is between $20 to $30 per hour.

We offer a benefits package including health insurance and a retirement plan.

We aren't offering a job, we're offering a career. We're in business to do one thing...help our clients. If you are a like-minded professional, then we'd like to hear from you.

We're a 36 year old Accounting Firm on the North Side of Chicago. We help over 315 small and medium-sized businesses with their accounting and tax needs.