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Aaron Furlong State Farm Agent

60 jobs near Columbus, OH

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Customer Service Manager - State Farm Agent Team Member

State Farm

San Antonio, TX • On-site

$18/hr

Full-time

PTO

Re-posted 16 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

ROLE DESCRIPTION:
As an Office Manager with Aaron Furlong State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Train and mentor customer service representatives.

QUALIFICATIONS:
  • 5+ years of experience in customer service
  • Leadership and organizational skills.
  • Communication and problem-solving abilities.

Compensation: $18.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Antonio, TX and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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