Austonian Fine Rug & Carpet Care

Job Title: Technician Assistant

Job Location: 3900 Drossett Drive Suite B, Austin, Texas 78744

Job Type: Full-Time

Company: Austonian Rug Cleaning Co.

About Us:

At Austonian Rug Cleaning Co., we are dedicated to providing top-tier care for our clients' rugs and fine textiles. Our mission is to offer the highest quality service while building lasting relationships based on trust and exceptional service. We empower our customers with knowledge about rug and textile care and work hard to exceed their expectations with a friendly, professional, and knowledgeable team.

Job Summary:

We are looking for a motivated and detail-oriented Technician Assistant to join our team. This role is ideal for someone who wants to gain hands-on experience in a technical field. You will assist our technicians in performing tasks related to textile cleaning, equipment maintenance, troubleshooting, and repairs, helping to ensure efficient day-to-day operations.

Key Responsibilities:

• Assist technicians with the installation, maintenance, and repair of equipment and systems.
• Conduct routine inspections and perform basic preventive maintenance tasks under supervision.
• Troubleshoot and identify issues with equipment, providing basic solutions.
• Prepare tools and materials needed for technician tasks.
• Keep the workspace organized and ensure all tools and equipment are properly stored and maintained.
• Document tasks completed and report any problems or issues to the lead technician.
• Follow company safety protocols and policies while working.
• Help manage inventory by tracking supplies and equipment.
• Participate in training to improve your technical skills and knowledge.
• Provide excellent customer service when working with clients or other departments.

Qualifications:

• High school diploma or equivalent (vocational training or coursework in a technical field is a plus).
• Previous experience in a technical support role is a plus, but not required.
• Basic knowledge of tools and equipment used (e.g., hand tools, diagnostic equipment).
• Strong problem-solving skills and the ability to work both independently and in a team.
• Excellent communication and interpersonal skills.
• Ability to lift heavy objects and perform physical tasks as needed.
• Willingness to learn and adapt to new technologies and procedures.
• Must pass background check and drug testing
• Must be a non-smoker

Benefits:

• Competitive salary based on experience.
• Training opportunities. 
• Opportunities for career growth and advancement within the company.
• Supportive and collaborative team environment.

How to Apply:To apply, please submit your resume and cover letter outlining your qualifications and why you're interested in the Technician Assistant position