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ASC Engineered Solutions

ASC Engineered Solutions

71 jobs near Columbus, OH

ASC Engineered Solutions

Driver/Material Handler

Columbus, OH · On-site

$15.75 - $19/hr

This flagship advanced manufacturing facility houses our Product Development, Engineering, Quality Assurance, Manufacturing, Product Technology, HR, Marketing, Procurement, and Shipping teams. Our ...

ASC Engineered Solutions

Driver/Material Handler

Columbus, OH · On-site

$16.25 - $19.50/hr

Driver/Material Handler Department: Distribution Center Operations Employment Type: Full Time Location: Columbus, OH Reporting To: Stan Hawbaker Description The driver loads and unloads delivery ...

ASC Engineered Solutions

Buyer

Columbia, PA · On-site

Buyer ASC Engineered Solutions is looking for a Buyer who will be responsible for purchasing activities required to procure materials and supplies in a timely and cost-effective manner to support the ...

ASC Engineered Solutions

Warehouse Associate

Los Angeles, CA

$17.25 - $20.50/hr

Warehouse Associate ASC Engineered Solutions is seeking a Warehouse Associate at our Commerce, CA Distribution Center. The Warehouse Associate is responsible for picking all orders that flow through ...

ASC Engineered Solutions

Warehouse Associate

Romeoville, IL · On-site

$16.25 - $19.25/hr

Warehouse Associate ASC Engineered Solutions is looking for a Warehouse Associate. The Warehouse Associate is responsible for picking all orders that flow through the warehouse according to company ...

ASC Engineered Solutions

Electrician

Columbia, PA · On-site

$36.93/hr

ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation ...

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Customer Service Representative

Customer Service Representative

ASC Engineered Solutions

Columbus, OH • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ASC Engineered Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

The Customer Service Representative provides effective customer service for all internal and external customers.

Key Responsibilities

  • Responsible for communicating with customers via phone, email, fax, etc.
  • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
  • Processes customer orders, changes, and returns
  • Resolves customer complaints by investigating problems, developing solutions, and making recommendations
  • Works closely with the Operations Supervisor as directed
  • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
  • Provides timely feedback regarding service failures or customer concerns
  • Works closely with Sales Representatives on quotes, status of orders etc.
  • Promotes a safe workplace
  • Performs other duties as directed

Skills, Knowledge & Expertise

  • Strong communication and interpersonal skills
  • Outstanding customer service skills
  • Excellent time management ability
  • Ability to handle adversity and conflict with successful outcomes
  • Outstanding attention to detail and accuracy
  • Possesses strong commitment to team environment while working well with others
  • Works systematically and logically to resolve problems
  • Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
  • Knowledge of technical details of the company product
  • Proficient in computer data entry
  • Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
  • 2+ years of Customer Service experience in the manufacturing or construction industry
  • Microsoft D365 Experience Preferred

Job Benefits

  • Medical, Dental, and FSA are available 30 days following your start date
  • 401k with company match is available after 90 days of employment
  • Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you
  • 2 weeks of vacation after 6 months of employment
  • 10 paid holidays - including your birthday!

About Reliable Automatic Sprinkler Co., Inc

As a family-oriented private company, Reliable Automatic Sprinkler offers a welcoming and supportive work environment that values hard work, integrity, and teamwork. We manufacture all our fire protection valves and sprinklers in Liberty, South Carolina. This flagship advanced manufacturing facility houses our Product Development, Engineering, Quality Assurance, Manufacturing, Product Technology, HR, Marketing, Procurement, and Shipping teams. Our regional sales and distribution centers are across the U.S. and worldwide. Apply Now

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