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We are seeking a Front Desk Assistant -Bilingual (in English & Chinese) plays a crucial role in maintaining an organized and welcoming office environment by managing reception duties, scheduling appointments, and handling correspondence. This position supports a small office team and remote support staff, reporting directly to the Office Manager, Reception Supervisor, Administrative Director, or HR Manager. Working hours are flexible, with part-time and shift options including evenings and weekends, tailored to the employee’s capabilities. The role utilizes various software tools such as Microsoft Outlook, Google Workspace, and proprietary office management systems alongside traditional paper-based methods to ensure efficient office operations.

Responsibilities

• Manage reception and greet visitors professionally
• Schedule and coordinate appointments efficiently
• Handle incoming telephone calls with proper etiquette
• Manage correspondence and ensure timely communication
• Perform accurate data entry and file maintenance
• Manage office supplies and inventory
• Oversee calendar management to support team activities
• Disseminate information promptly to relevant stakeholders

Required Qualifications

• Must be fluent in Chinese & English
• 2+ years of experience in administrative support roles preferred
• Associate degree in Office Administration or related field
• Proficiency with Microsoft Office Suite
• Strong telephone etiquette and customer service skills
• Excellent time management and organizational skills
• Accurate and efficient data entry capabilities
• Clear and effective communication skills
• Ability to multitask in a fast-paced environment