74833 10x Riverwalk

Porter

The Porter is responsible for ensuring the garage stays in good overall shape, remains presentable, and operates smoothly. Key responsibilities include conducting daily facility walkthroughs, verifying that customers are properly registering their vehicles, auditing garage equipment, and keeping the premises clean and welcoming for visitors.

Responsibilities include:

• Ensuring the garage stays in good shape, remains presentable, and operates smoothly on a daily basis.
• Monitoring parking levels to verify that customers are properly registering their vehicles according to garage policies.
• Observing and reporting any unauthorized, unregistered, or policy-violating vehicles to management.
• Reporting any observed safety hazards, policy violations, or unusual occurrences to the Facility Manager in a timely manner.
• Conducting daily walkthroughs of the garage, stairwells, entrances, and exits to evaluate overall facility conditions.
• Inspecting ticket spitters and gates daily for proper operation, ticket supply, correct time display, and general appearance.
• Checking the condition and security of safety features, including gate arms and clearance bars.
• Recording gate counters, logging ticket numbers, and providing accurate daily data to the Manager.
• Maintaining a garage/lot sweep sheet and keeping an updated inventory of operational supplies.
• Sweeping and picking up debris around entrances, exits, stairwells, handrails, the booth, office, and restrooms.
• Emptying all trashcans throughout the garage, booth, and office areas.
• Addressing basic touch-ups such as applying oil absorbent to minor spills or replacing burned-out lightbulbs to keep the facility neat.
• Submitting formal maintenance and repair requests to management for larger or complex issues.
• Assisting customers within the facility and resolving minor inquiries or issues independently or with supervisor support.
• Practicing standard customer service behaviors during all interactions to ensure customer satisfaction.
• Covering basic operational duties, including booth attendant or cashier support, on an as-needed basis.
• Maintaining a neat appearance and wearing the complete required uniform during all scheduled shifts.
• Performing other related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma or a combination of experience and education. May require facility maintenance, electrical and or painting experience and or skills training depending on the job assignment and facility.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement.

Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication: Writes clearly and informatively; Able to read and interpret written information.

Customer Service: Maintains positive attitude. Responds to requests for service and assistance.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Professionalism: Reacts well under pressure.

Language Ability: Ability to read, write and interpret the English language. Ability to respond to common inquiries or complaints from customers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand or walk for long periods of time (up to 8 hours). The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move 50 pounds or more regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Ability to withstand working with dust, chemicals and other possible irritants and work in extreme weather conditions (rain, snow, cold, heat).

Salary Range: $17.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.