5v Video

Product Manager – Connected Devices & Software

Location: Philadelphia, USA (Hybrid)

Employment Type: contract

About the Role

We are looking for an experienced Product Manager to drive the strategy, development, and delivery of next-generation connected device software. You will work across engineering, architecture, UX, operations, and business teams to define product roadmaps, prioritise features, and deliver high-quality software solutions for millions of users.

This role requires someone with a strong technical background who is comfortable working alongside software engineering teams, interpreting product data, and managing products built on embedded platforms such as RDK.

Responsibilities

• Own the product roadmap from concept through delivery and ongoing optimisation.
• Gather and prioritise customer, stakeholder, and business requirements.
• Work closely with software engineering teams throughout the software development lifecycle.
• Define product requirements, user stories, and acceptance criteria.
• Collaborate with cross-functional teams including Engineering, QA, UX, Operations, and Analytics.
• Use data and customer insights to drive product decisions and prioritisation.
• Analyse product performance using KPIs and telemetry to identify opportunities for improvement.
• Lead Agile ceremonies and work with Scrum teams to ensure successful product delivery.
• Manage feature releases, product launches, and post-launch enhancements.
• Balance technical constraints, customer needs, and commercial objectives when making product decisions.

Required Experience

• 5+ years of Product Management experience within software or connected device environments.
• Proven experience managing software products through the full Software Development Lifecycle (SDLC).
• Experience working with engineering teams developing embedded software or consumer technology products.
• Hands-on experience with RDK (Reference Design Kit), including RDK-B and/or RDK-V.
• Strong understanding of Agile methodologies including Scrum and Kanban.
• Experience using product data, analytics, and customer insights to drive roadmap decisions.
• Ability to write clear product requirements, user stories, and prioritisation frameworks.
• Experience working with cross-functional technical teams including Software Engineers, QA, Architects, and DevOps.
• Excellent stakeholder management and communication skills.

Preferred Experience

• Experience within broadband, telecommunications, streaming, media, or connected home technologies.
• Understanding of DOCSIS, Wi-Fi, gateways, or set-top box platforms.
• Experience with cloud-based software platforms and APIs.
• Familiarity with Jira, Confluence, Azure DevOps, or similar product management tools.
• Experience working with data visualisation and analytics platforms such as Tableau, Power BI, Looker, or SQL.
• Knowledge of A/B testing, experimentation, and data-driven product optimisation.
• Exposure to CI/CD pipelines and modern software engineering practices.