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HVAC Installation Support Technician

Tired of on-call rotations, after-hours service calls, and weekend work?

If you're an experienced HVAC installer or service technician who enjoys troubleshooting and solving problems but wants a better work-life balance, this could be the perfect role.

At Air Experts, we're looking for a skilled HVAC Installation Support Technician to diagnose and resolve issues on newly installed residential comfort systems. You'll work on high-end equipment, help ensure every installation meets our standards, and protect the reputation we've built serving the Triangle since 1986.

This is not a traditional service technician position. You'll focus on installation-related diagnostics, startup issues, warranty repairs, and customer satisfaction—without the constant demand of emergency service calls and on-call schedules.

Why Experienced Technicians Choose This Role

• Monday–Friday schedule
• No regular on-call rotation
• Work with advanced HVAC systems and controls
• Use your troubleshooting skills without running nonstop service calls
• Company vehicle and gas card
• Weekly pay
• Year-round work
• Ongoing factory and technical training
• Opportunity to work closely with installation and leadership teams

Benefits

• Competitive pay based on experience
• Paid weekly on Friday
• Company vehicle, phone, tablet, and hotspot
• Medical insurance (2 plan options)
• HSA with company contribution
• Dental insurance – 100% company paid
• Vision insurance – 100% company paid
• Life insurance and AD&D – 100% company paid
• Long-term disability – 100% company paid
• Short-term disability
• 401(k) with company match
• Profit sharing
• Paid holidays and PTO
• Employee referral bonuses
• Employee discounts
• Paid training and certification opportunities

What You'll Do

• Diagnose and resolve issues on newly installed HVAC systems
• Troubleshoot communicating equipment, zoning systems, inverter technology, and ductless mini-split systems
• Perform startup inspections and quality-control checks
• Identify installation, airflow, refrigerant, electrical, controls, and performance issues
• Work closely with installation teams to correct deficiencies and improve quality
• Deliver an exceptional customer experience during every visit
• Clearly explain findings and solutions to homeowners
• Document repairs and warranty work accurately

What We're Looking For

• EPA 608 Certification (Universal preferred)
• 5+ years of residential HVAC installation and/or service experience
• Strong diagnostic ability with modern HVAC equipment
• Experience with:
  • Communicating systems
  • Zone control systems
  • Variable-speed and inverter equipment
  • Ductless mini-splits
  • Heat pumps and gas furnace systems
• Ability to read wiring diagrams and troubleshoot controls
• Professional appearance and strong customer communication skills
• Valid driver's license and clean driving record

The Ideal Candidate

You've spent years installing or servicing residential HVAC systems. You can walk into a home, quickly identify what's causing a performance issue, and confidently explain the solution to a homeowner.

You take pride in doing things right, care about customer satisfaction, and want a stable Monday–Friday position where your technical skills are respected and valued.

If that sounds like you, let's talk.