Tempworks Software

Job Summary:

Are you looking for a job or looking to make a difference? TempWorks is on a mission to create extraordinary products that solve important problems by connecting job seekers and businesses. We’re looking for an experienced Product Manager to help us discover products which provide high value to our customers and delight our end-users while aligning to our business objectives.

As a Product Manager at TempWorks, you’ll be responsible for product planning and execution throughout the product lifecycle, including developing user stories, defining the product vision, and working closely with technology, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager ensures the product supports the company’s overall strategy and goals.

General Responsibilities:

• Work with stakeholders such as management and executive teams to understand the business strategy, translating it into product strategy through research and analysis of market trends, customer feedback, product usage and competitive analysis
• Own the product vision and roadmap, ensuring that the product and engineering teams are aligned on long-term strategy and KPIs associated with each product line
• Lead the complete product life cycle including market requirements, product release plans, aligned development of Agile user story and success criteria, and authoring and backlog prioritization
• Develop a coherent online product strategy in collaboration with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmap in support of strategic business initiatives
• Manage the performance of designated products by leveraging key metrics, including customer satisfaction, customer engagement, traffic, usage patterns, and more
• Develop a rigorous approach to prioritizing online product needs based on user research, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience. Drive third-party product evaluation, prototype development and user testing in support of this approach.
• Engage with customers, gathering requirements, soliciting feedback, and participating in beta testing and usability testing programs
• Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners
• Perform other related duties as assigned

Required Skills and Abilities:

• Exemplary verbal and written communication skills
• Excellent interpersonal and customer service skills
• Demonstrated knowledge of Product Management best practices, processes, and knowledge areas
• Remarkable research capability and analytical skills

Education and Experience:

• 5+ years product management experience within a software development organization (Required)
• Demonstrated success in planning and delivering outstanding products
• Agile/Scrum team experience: 3 years (preferred)
• Experience crafting product strategy and roadmap, managing requirements, and launching new products based on an in-depth understanding of customers and market - 2+ years (required)
• Knowledge of the Software Development Life Cycle within a Software as a Service (SaaS) organization
• Demonstrated leadership skills and experience in managing B2B SaaS products 1+ year (preferred)
• Bachelor’s Degree (preferred)
• Product Management Certification (preferred)

Physical Requirements:

• Prolonged periods sitting at desk and working on a computer
• Must be able to lift up to 10 pounds at times