Arcadia

Enrollment Apprentice, Arcadia Abroad

The Enrollment Apprentice at Arcadia Abroad is part of the Enrollment Management & Institutional Engagement operations of the college. The apprentice's primary responsibility is to represent Arcadia Abroad programs at institutions and work directly with students. The objectives of the role are to help increase awareness, recognition, and reputation of the Arcadia Abroad programs; recruit students by supporting student program selection; maximize conversion of inquiries to applicants; and maximize student satisfaction by providing strong service and relations. Apprentices will work with teams across Arcadia Abroad to gain exposure to and practical experience in a variety of functions within the field of international education and, specifically, study abroad. Qualified applicants must have experience studying abroad. This position is remote-based in the United States.

Location: Remote

Responsibilities:

Student Recruitment and Admissions: 75%

• Present and discuss Arcadia Abroad programs to students through staffing both in-person and virtual study abroad fairs, information sessions, individual advising sessions, and other student-facing activities.
• Maintain regular contact with students and follow up on inquiries from a variety of sources in a timely manner through email, phone, texting, webinars, and other means.
• Provide support in the admissions process, including answering student questions and transmitting applications.
• Keep abreast of Arcadia Abroad's services and programs through reading the literature, studying the website, and participating in US and overseas-based meetings and training programs.
• Help support key engagement, outreach, and recruitment projects, including the Alumni Ambassador program, Study Abroad fair coordination, Social Media, info sessions, Open Advising, and other outreach initiatives.

Cross-Departmental Projects: 20%

• Assisting, cross-functionally, other teams at Arcadia Abroad on projects as assigned. Teams may include Advising and Student Engagement, Health & Safety, Academic Affairs, Operations, Data Analytics and Strategic Planning, and Marketing & Lead Generation.

Administration: 5%

• Use the Customer Relationship Management system (CRM) to manage inquiries and produce reports incorporating key institutional statistical information regarding student activity.
• Update and maintain Recruiting Events in CRM
• Complete projects requiring key data collection around institutional engagement
• Logistical planning of travel
• Submit reports in a timely manner
• Attend team meetings
• Reconcile all expenses monthly

Accountabilities and Performance Measures:

• Responds to inquiries in a timely manner as defined by supervisor
• Successful management of CRM Events and Reports.
• Showing initiative and interest (projects, networking opportunities, etc).
• Working remotely- Successfully building community and connections with colleagues.
• Time management, problem-solving, and developing an independent work style.
• Actively contributes to the Enrollment Apprentice team by demonstrating initiative, fostering collaboration, and sharing project leadership responsibilities.

Job Conditions: This job requires frequent travel (100+ days/year on the road), including some late night, early morning, and weekend travel.

Marginal Functions: Participating in projects for Arcadia Abroad as needed to reach enrollment.

Qualifications:

Minimum Qualifications:

• Bachelor's degree required.
• Experience studying abroad is required; Arcadia Abroad program experience is preferred but not required.
• Valid driver's license, the ability to lift 50-pound boxes, and to travel overnight and on weekends.
• Willingness to occasionally work outside of traditional office hours

Application Instructions:

• Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
• Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.