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Agilant Solutions
Agilant Solutions

15 Agilant Solutions Jobs Hiring Near You

TOGA Technology

Customer Success Specialist

Naperville, IL · On-site

$45K/yr

... solutions. 2. Proactive Ongoing Support: · Identify opportunities to improve customer experience and provide proactive recommendations. · Administrate and manage service catalogs including but not ...

TOGA Technology

Associate Project Manager

Naperville, IL · On-site

$45K - $52K/yr

Description: Position Summary TOGA Technology is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional ...

TOGA Technology

Configuration Technician

Naperville, IL · On-site

$21/hr

Strong interpersonal and communication skills to explain technical solutions to non-technical users ... Opportunities to learn, train, and advance within Agilant's growing IT organization. · ...

TOGA Technology

Configuration Technician

Plainview, NY · On-site

$21/hr

Strong interpersonal and communication skills to explain technical solutions to non-technical users ... Opportunities to learn, train, and advance within Agilant's growing IT organization. · ...

TOGA Technology

Contact Center Manager

Naperville, IL · On-site

$55K/yr

Description: Position Summary-Naperville, IL (In-Office) Comp: $55K/Annually The Contact Center Manager is responsible for the overall leadership, performance, and operational execution of the ...

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Infographic showing various job openings at Agilant Solutions in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Entry Level Technical Support

Entry Level Technical Support

Agilant Solutions Inc.

Naperville, IL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Position Summary


Agilant Solutions is looking for a Technical Support Analyst to support our retail SMB clients


As a Technical Support Analyst, you will provide support to retail customers and business users to make Agilant Solutions an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success.


Agilant Solutions is an excellent place to collaborate in a fast-paced environment.


Job Requirements


Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs


· Previous experience working in a call center or help desk environment preferred


· Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)


· Excellent communication and customer service skills


· Knowledge of Windows and Office 365


· Knowledge of CSP and Microsoft Partner Center


· Managing several priorities in an ever-changing environment


· Plan, develop, and implement training on products and sales techniques


· Strong verbal, written, and presentation skills


· Reliable transportation to the office on weekdays


· Any certifications such as A+ or MTA preferred


French Speaking is a plus


Skills


· Must be organized and self-motivated


· High energy personality


· Ability to motivate team members to meet or exceed expectations through positive reinforcement


· Goal oriented


Responsibilities


· Responsible for maintaining a professional relationship with clients


· Proprietary troubleshooting techniques to resolve a customer’s technical issues


· Deliver service and support to end-users via phone


· Documenting call history for service events


· Have a working knowledge of client processes


Compensation


· $16-$18/hr. Base on Experience and Qualifications


· Paid time off


· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)


· Paid training and advancement opportunities


Equal Opportunity


Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Requirements:


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