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Zurich Insurance Jobs in Alabama (NOW HIRING)

Zurich Insurance information

See Alabama salary details

$56.6K

$74.4K

$94.3K

How much do zurich insurance jobs pay per year?

As of Aug 13, 2026, the average yearly pay for zurich insurance in Alabama is $74,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $77,000.00 per year, depending on experience, location, and employer.

What does Zurich Insurance do?

Zurich Insurance is a global insurance company that provides a wide range of insurance products and services. They offer solutions for individuals, small businesses, and large corporations, including life insurance, property and casualty insurance, and risk management services. Zurich Insurance operates in more than 200 countries and territories, helping customers protect themselves against financial risks, manage uncertainties, and recover from unexpected events.

What is the difference between Zurich Insurance vs Claims Adjuster?

AspectZurich InsuranceClaims Adjuster
Required CredentialsInsurance licenses, relevant certificationsInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, corporate settingField and office-based, client interactions
Employer & Industry UsageMajor insurer, financial servicesInsurance companies, claims departments
Common Search & ComparisonInsurance roles, company overviewClaims processing, insurance claims

Zurich Insurance is a leading global insurer offering a range of insurance products, while a Claims Adjuster is a professional responsible for evaluating insurance claims. Both roles require insurance licenses and certifications, but Zurich Insurance is a company, whereas a Claims Adjuster is a job position within insurance companies. Understanding these differences helps job seekers and clients clarify roles within the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance professional at Zurich Insurance?

To thrive as an Insurance Professional at Zurich Insurance, you need a solid understanding of insurance products, risk assessment, and regulatory compliance, often supported by a relevant degree or industry certifications. Familiarity with underwriting software, claims management systems, and CRM platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for building client relationships and making sound decisions. These skills ensure accurate policy handling, customer satisfaction, and compliance with industry standards.

What opportunities for career advancement are available for employees at Zurich Insurance?

Zurich Insurance is known for supporting professional development and internal mobility. Employees can take advantage of structured training programs, mentorship opportunities, and leadership development courses to prepare for more advanced roles. The company encourages internal promotions and cross-functional moves, enabling staff to expand their expertise and progress within different departments. Regular performance reviews and goal-setting sessions help employees map out clear career paths and access resources for continued growth.

What are popular job titles related to Zurich Insurance jobs in Alabama?

For Zurich Insurance jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Zurich Insurance jobs in Alabama look for?

The top searched job categories for Zurich Insurance jobs in Alabama are:

Infographic showing various Zurich Insurance job openings in Alabama as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% In-person job distribution, with an average salary of $74,414 per year, or $35.8 per hour.

Claims Call Centre Representative

Zurich NA

Montgomery, AL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Zurich North America rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

127th of 306 rated insurance


Job description

Claims Call Centre Representative

135927

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team. If you are passionate about customer service and want to help people, we want to talk to you. You will work 100% remotely from your home office. This role offers in-depth training that covers everything you’ll need to get started.

Responsibilities include:

  • Manage incoming inquiry calls of different levels of complexity, ensuring a positive customer experience.

  • Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.

  • Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.

  • Provide feedback and recommendations to the team to improve the quality of customer care.

  • Follow procedures to ensure adherence to the company’s risk and compliance policies.

Highlights:

  • Available shifts start between 8:30 am to 10:00 am (Central Standard Time)

  • Work remotely (100%)

  • Annual Merit Increase & Bonus Opportunity

  • Amazing PTO

  • 401K Match

  • Career mobility

  • Medical, Vision & Dental

Basic Qualifications:

  • High School Diploma or Equivalent and No prior experience required in the Clerical Support area

  • OR

  • Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support area

  • AND

  • 6 months or more of customer service experience

  • Data entry experience

Work from home office requirements:

  • Designated workspace free from noise and other distractions

  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications:

  • 6 months or more of call center experience

  • Strong data entry skills and the ability to type 32 WPM or more

  • Demonstrated proficiency in Windows based operating systems and Microsoft office

  • Ability to navigate multiple computer screens and browsers quickly and accurately

  • Strong comprehension skills, professional demeanor

  • Solid oral & written communication skills

  • Demonstrated strong attention to detail and solid problem-solving skills

  • Insurance knowledge preferred

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $17.79 - $21.64, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here (https://www.zurichna.com/careers/benefits) .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Remote Work (US)

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE

EOE Disability / Veterans


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