Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...
New
Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...
New
Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...
New
$56.6K - $60.1K
1% of jobs
$60.1K - $63.5K
2% of jobs
$63.5K - $66.9K
22% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$66.9K - $70.3K
12% of jobs
The median wage is $73.2K / yr.
$70.3K - $73.7K
16% of jobs
$76.5K is the 75th percentile. Wages above this are outliers.
$73.7K - $77.2K
28% of jobs
$77.2K - $80.6K
6% of jobs
$80.6K - $84K
4% of jobs
$84K - $87.4K
4% of jobs
$87.4K - $90.8K
3% of jobs
$90.8K - $94.3K
1% of jobs
$56.6K
$74.4K
$94.3K
| Aspect | Zurich Insurance | Claims Adjuster |
|---|---|---|
| Required Credentials | Insurance licenses, relevant certifications | Insurance licenses, claims handling certifications |
| Work Environment | Office-based, corporate setting | Field and office-based, client interactions |
| Employer & Industry Usage | Major insurer, financial services | Insurance companies, claims departments |
| Common Search & Comparison | Insurance roles, company overview | Claims processing, insurance claims |
Zurich Insurance is a leading global insurer offering a range of insurance products, while a Claims Adjuster is a professional responsible for evaluating insurance claims. Both roles require insurance licenses and certifications, but Zurich Insurance is a company, whereas a Claims Adjuster is a job position within insurance companies. Understanding these differences helps job seekers and clients clarify roles within the insurance industry.
For Zurich Insurance jobs in Alabama, the most frequently searched job titles are:
The top searched job categories for Zurich Insurance jobs in Alabama are:

Other
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
New
8.3
Based on 39 frontline employees who took The Breakroom Quiz
127th of 306 rated insurance
Claims Call Centre Representative
135927
Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.
We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team. If you are passionate about customer service and want to help people, we want to talk to you. You will work 100% remotely from your home office. This role offers in-depth training that covers everything you’ll need to get started.
Responsibilities include:
Manage incoming inquiry calls of different levels of complexity, ensuring a positive customer experience.
Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
Provide feedback and recommendations to the team to improve the quality of customer care.
Follow procedures to ensure adherence to the company’s risk and compliance policies.
Highlights:
Available shifts start between 8:30 am to 10:00 am (Central Standard Time)
Work remotely (100%)
Annual Merit Increase & Bonus Opportunity
Amazing PTO
401K Match
Career mobility
Medical, Vision & Dental
Basic Qualifications:
High School Diploma or Equivalent and No prior experience required in the Clerical Support area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support area
AND
6 months or more of customer service experience
Data entry experience
Work from home office requirements:
Designated workspace free from noise and other distractions
Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down
Preferred Qualifications:
6 months or more of call center experience
Strong data entry skills and the ability to type 32 WPM or more
Demonstrated proficiency in Windows based operating systems and Microsoft office
Ability to navigate multiple computer screens and browsers quickly and accurately
Strong comprehension skills, professional demeanor
Solid oral & written communication skills
Demonstrated strong attention to detail and solid problem-solving skills
Insurance knowledge preferred
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $17.79 - $21.64, with short-term incentive bonus eligibility set at 5%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here (https://www.zurichna.com/careers/benefits) .]
Why Zurich?
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Join us for a brighter future—for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE
EOE Disability / Veterans
Get the full story on Breakroom
Sourced by ZipRecruiter
Insurance services
5,001 - 10,000 Employees
Schaumburg, IL, US
1872