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Worksource Jobs in Maryland (NOW HIRING)

Worksource Montgomery

Career Advisor

Silver Spring, MD

$21.75 - $28.75/hr

About WSM WorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates ...

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WorkSource Montgomery Inc

Career Advisor

Silver Spring, MD · On-site

$24.04 - $27.40/hr

About WSM WorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates ...

New

All JobsWorksource JobsWorksource Jobs in Maryland

Worksource information

See Maryland salary details

$28.1K

$42.3K

$60.2K

How much do worksource jobs pay per year?

As of Aug 10, 2026, the average yearly pay for worksource in Maryland is $42,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $40,800.00 per year, depending on experience, location, and employer.

How does a WorkSource specialist collaborate with employers and job seekers?

A WorkSource Specialist acts as a liaison between employers seeking qualified candidates and job seekers looking for employment opportunities. They work closely with employers to understand their hiring needs, develop job postings, and coordinate recruitment events. At the same time, they assist job seekers by providing resume guidance, interview coaching, and connecting them with suitable job openings. This dual collaboration ensures that both parties' needs are met, fostering successful job placements and long-term employment relationships.

What is the difference between Worksource vs Customer Service Representative?

AspectWorksourceCustomer Service Representative
CredentialsVaries by position; often includes basic education or specific certifications for specialized rolesHigh school diploma or equivalent; customer service training often provided
Work EnvironmentOffice settings, call centers, or remote work; varies by roleCall centers, retail, or office environments
Employer & Industry UsageGovernment agencies, employment services, and job placement programsRetail, telecommunications, finance, and service industries

Worksource typically refers to employment and job placement services, often provided by government agencies, focusing on connecting job seekers with employment opportunities. Customer Service Representatives, on the other hand, are frontline employees who assist customers directly, often in retail or call centers. While both roles involve communication skills, Worksource is more about employment support, whereas Customer Service Representatives focus on customer interactions.

What is a WorkSource specialist?

Worksource jobs refer to employment opportunities and services provided through WorkSource, a network of state-run career centers in the United States, particularly in Washington State. These centers help job seekers find employment, build resumes, and access job training and workshops. WorkSource also connects employers with qualified candidates and offers various support services to facilitate the hiring process. The goal is to support both job seekers and businesses in the local workforce.

What skills and qualifications are needed to be a WorkSource specialist?

To thrive as a WorkSource Specialist, you need a solid understanding of workforce development, career counseling, and job placement strategies, often supported by a bachelor's degree in human services or a related field. Familiarity with job matching software, state labor databases, and case management systems is typically required. Excellent interpersonal skills, active listening, and problem-solving abilities help you effectively support clients and build employer relationships. These skills ensure you can guide job seekers toward meaningful employment and deliver impactful workforce services.
What are popular job titles related to Worksource jobs in Maryland? For Worksource jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Worksource jobs in Maryland look for? The top searched job categories for Worksource jobs in Maryland are:
Worksource jobs near you
Infographic showing various Worksource job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,332 per year, or $20.4 per hour.

Career Advisor

Worksource Montgomery

Silver Spring, MD

$21.75 - $28.75/hr

Full-time

Posted 2 days ago

New

Job description

About WSM

WorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates the American Job Centers in Wheaton and Germantown and provides employment services to county residents who are unemployed or underemployed. Additionally, WSM engages employers in various industries throughout the county to ensure that their workforce needs are being met.

Position Overview:

The Career Advisor (CA) will work with Adult and Dislocated Worker customers. The CA will help to develop individual employment plans as well as job readiness skills which will enable the career seeker to secure and maintain gainful employment. Additionally, the CA will also assess career seekers for occupational skills training as well as cohortbased training The CA will work with the Account Managers and Trainer/Education Specialists to ensure that customers are attending training that will lead to employment.

Essential Duties and Responsibilities:

  • Work directly with un- or under-employed individuals to address barriers and obtain work.

  • Assist the client in the development of an individual employment plan (IEP) which will address the steps needed to work toward employment.

  • Create and edit client resumes as needed.

  • Provide pre- and postemployment placement coaching, and update IEP as required - assisting clients with achieving their employment goals in a timely manner.

  • Coordinate with other agencies and communitybased organizations to assist clients and make appropriate referrals.

  • Consult with other staff including the Business Services Department and Instructional Department to promote customer goals and careerrelated needs - working together to assist clients with achieving their goals

  • Communicate with clients monthly or more frequently to get work-ready and assist with work preparation.

  • Monitor and record clients' progress in the Maryland Workforce Exchange System, to ensure that goals and objectives are met.

  • Promptly close case files (within 3 days of employment verification).

  • Submit training requests according to WSM policy and notate accordingly in the Maryland Workforce Exchange.

  • Provide customers with labor market information that will help them to make better decisions about their selected careers.

  • Other duties as assigned.

Knowledge, Skills, and Abilities:

  • Unwavering commitment to quality programs and datadriven program evaluation.

  • Ability to work effectively in collaboration with diverse groups of people, especially those with extreme barriers to employment.

Qualifications & Requirements:

  • Preferred: at least two years of experience working in a program or organization serving highrisk individuals.
  • Required: experience with individuals and groups related to workforce development, case management, therapy, or counseling preferred.
  • Required: Applicants should be local to the DC Metro region.
  • Required: Must have daily access to reliable transportation.
  • Position may require some travel.
  • Any offer of employment is contingent upon the successful completion of WSM background screenings.
  • WSM values a hybrid workplace and requires the incumbent to be available to work in the office 3 days of the work week. The other days are virtual workdays. Work hours are Monday to Friday, 8:30 am5 pm ET.
  • During the first two months of employment, training will be in person, five days per week.

Status: Full Time, Non-Exempt

Location: The position will be based either at the WSM American Job Center in Wheaton, MD or the Regional Services Center in Germantown, MD.

To learn more about our values and mission, please visit our website at www.WorkSourceMontogomery.com

WorkSource Montgomery is an equal opportunity employer that is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. WSM makes hiring decisions based solely on qualifications, merit, and business needs at the time.

WSM completes the Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. EOE, Including Disability/Vets.

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