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Vxi Global Jobs (NOW HIRING)

VXI Global Solutions

$18/hr

VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC . As an Inbound Phone Banker/ Customer ...

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How much do vxi global jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for vxi global in the United States is $48.36, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $52.88 per hour, depending on experience, location, and employer.

How much is the starting salary in VXI?

The starting salary for entry-level positions at VXI Global typically ranges from $8 to $12 per hour, depending on the role and location. Compensation may also include benefits such as health insurance and performance incentives. Exact figures can vary based on experience and specific job requirements.

What opportunities for career advancement are available at VXI Global, and how does the company support employee growth?

At VXI Global, career advancement is supported through structured training programs, internal job postings, and mentorship initiatives. Employees often start in entry-level positions, such as customer service representatives, and can move into supervisory, quality assurance, or managerial roles based on performance and tenure. The company emphasizes continuous learning and regularly offers workshops to develop both technical and leadership skills. Collaboration with cross-functional teams also provides exposure to various aspects of the business, fostering well-rounded professional growth.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at VXI Global, and why are they important?

To thrive as a Customer Service Representative at VXI Global, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help representatives handle customer inquiries effectively and maintain satisfaction. These skills ensure efficient resolution of customer issues and contribute to a positive brand reputation and high customer retention.

What is VXI Global Solutions and what does the company do?

VXI Global Solutions is a business process outsourcing (BPO) company that provides customer experience and contact center services for businesses around the world. They specialize in customer service, technical support, sales, and back-office solutions across various industries such as telecommunications, financial services, healthcare, and e-commerce. VXI operates call centers in several countries and employs thousands of people to help companies manage their customer interactions efficiently.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions and performance. Skilled traders, entrepreneurs, or freelance consultants in specialized fields may also reach this income level without a formal degree, often requiring strong skills, experience, and a robust client base.

Does VXI have work from home?

VXI Global offers work-from-home opportunities for certain roles, especially customer service and technical support positions. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific equipment or certifications. Availability of remote work may vary based on the position and location.

Is VXI a legit company to work for?

VXI Global is a legitimate company that provides customer service and call center employment opportunities. It is a recognized employer in the industry, often requiring skills in communication and computer proficiency. As with any job, researching reviews and company policies can help assess fit and work environment.

What is the difference between Vxi Global vs Customer Service Representative?

AspectVxi GlobalCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Industry UsageCustomer support, telecommunication, tech supportCustomer support, retail, telecom, tech support
Common Search/ComparisonVxi Global vs Customer Service Representative

Both Vxi Global and Customer Service Representative roles typically require similar credentials and are found in call center environments across various industries. Vxi Global is a company that employs customer service reps, so the comparison highlights the company's role versus the general job title. The roles share work environments and industry usage, making them closely related in the customer support sector.

More about Vxi Global jobs
What states have the most Vxi Global jobs? States with the most job openings for Vxi Global jobs include:
What job categories do people searching Vxi Global jobs look for? The top searched job categories for Vxi Global jobs are:
Vxi Global jobs near you
Infographic showing various Vxi Global job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Part Time, 4% Temporary, 18% Contract, and 3% Nights. Highlights an 99% Hybrid, and 1% Remote job distribution, with an average salary of $100,599 per year, or $48.4 per hour.
Team Leader (Temporary) RCC Service

Team Leader (Temporary) RCC Service

VXI Global Solutions

Montgomery, AL • On-site, Remote

$15.75 - $20.75/hr

Full-time

Posted 21 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
A VXI Contact Center Team Lead is responsible for the day-to-day operations of a team of Associates. This position has a direct and immediate impact on the overall efficiency and profitability of the company.
Your Day to Day:
  • Exhibit the Culture of Performance and Core Values; Teamwork, Integrity, and Excellence by regularly applying as guiding principles in the decisions and actions chosen based on Reason, Record, and Circumstance.
  • Meeting or exceeding KPI's.
  • Accomplishes team results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and motivating employees; coordinating and enforcing system policies, procedures, and productivity standards.
  • Responsible for the day-to-day application of organizational policies and procedures. Recognizes and recommends operational improvements to increase agent performance.
  • Avoid legal challenges by maintaining compliance with client service agreements and legal requirements.
  • Monitors performance of staff members according to established standards.
  • May participate in hiring decisions and conduct performance appraisals.
  • Other tasks and duties as assigned by the leadership team.

Knowledge, Skills, and Abilities
  • Able to coach and motivate in accordance with the company's Performance Culture.
  • Detail-oriented.
  • Familiar with contact center tools, systems, and methodologies.
  • Strong MS Office skills including Word, Excel, and PowerPoint.
  • Adaptable to swift program changes, developing skills in proactive critical thinking and problem-solving.
  • Flexible with schedule to accommodate working in a 24x7 environment and international time zones.
  • Meet or exceed KPI's
  • Strong phone presence with exemplary customer service skills
  • Good standing attendance
  • Adaptable to changes with the needs of the seasonal needs
  • Flexible with scheduling (Morning, nights, and weekends) to accommodate client Hours of Operations
  • Minimum of 2 years previous related experience in fast paced leadership role
  • Critical thinking and problem-solving skills
  • Ability to identify RCA, coach and motivate team
  • Experience in planning, multi-tasking, and managing time effectively
  • Ability to be seated for 2 - 4 hours at any one time, with or without accommodation.
  • Ability to speak clearly and annunciate the designated spoken language(s) on a phone call and to others within the Supervisor and Manager levels.
  • Ability to hear, with or without accommodation, and listen for understanding with others in the designated spoken language(s), with or without accommodation.
  • Ability to follow directions and logical process flows, with or without accommodation.

To be successful, you must have:
  • No active PIP within the last 6 months
  • Good Attendance Record, 85% or higher for the last 90 days
  • QA Scores, 85% or higher average for the last 90 days
  • LOB KPIs at or above goal for the last 90 days
  • For lateral transfers, 6 months in current role/LOB
  • For promotions, no minimum tenure required
  • Must be an active employee on RCC Service LOB

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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