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Job Title:Head of People

Department:People Team

Reports to: Chief Operating Officer

Responsible for:

• Senior Manager - Recruitment and Training

• People Advisor

Salary: 55,000 - 60,000 (Dependent on Experience)

Please note that this position requires attendance in the office 4 days per week, with 1 day per week available for home working.

Closing date: 2ndAugust

Interviews w/c: 10thAugust

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust hasestablisheditself as a pioneeringorganisationfor the local community. It uses the power of sport to educate,motivateand inspire people from allwalks of life.

As an independent charity working in partnership with Brentford Football Club, theTrust offers a portfolio ofprogrammesin education, health, sportsparticipationand community engagement. The Trust has won the 'Football League Community Club of the Year' award four times and now employs more than 100 members of staff.

Inclusion Statement

Brentford FCCST is anorganisationwhich values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should yourequireany workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at theappropriate pointsin the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at theclub,safeguarding is everyone's responsibility. Staff willbe requiredto undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes thetimelyreporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Role Summary

TheHead of Peoplewillbe responsible fordelivering an efficient,compliantand people-focused HR service across the Community Trust, supporting approximately 78 permanent employees and 125 casual workers.

This is a hands-on operational role with a strong focus on employee relations, HR processes and compliance, payroll coordination andfinalisation, and providingpractical peoplesupport to managers across theorganisation.

The role will directly manage the People Advisor and theSenior Manager -Recruitment & Training Manager, ensuring the effective delivery of recruitment, onboarding, training, compliance, and employee relations. Collaborating closely with departmental leaders, Finance, and safeguarding teams, the People Lead will ensure that peoplepractices, foster a positive employee experience, and promote a culture aligned with the Trust's values.

Key Responsibilities

Leadership and Team Management

• Provide effective day-to-day leadership and management of the People Advisor and Recruitment & Training Manager.

• Set priorities,allocateworkloadsand ensure the People team delivers a high-quality, responsive service across the Trust.

• Support the development and performance of direct reports through regular coaching,feedbackand development planning.

• Foster a collaborative, customer-focused and solutions-oriented approach within the People team.

Employee Relations

• Lead and manage employee relations casework, providing advice and guidance on disciplinary, grievance,absencemanagement, performance, probation and capability matters.

• Support managers in resolvingpeopleissues ina timely,fairand consistent manner, ensuring compliance with employment legislation and internal policies.

• Liaise with external employment law advisers whererequiredon complex cases andorganisationalmatters.

• Maintainaccuratecase management records andidentifytrends requiringorganisationalintervention or support.

• Supportorganisationalchange initiatives and workforce planningactivitywhererequired.

HR Operations and Compliance

• Oversee and deliver the day-to-day delivery of HR processes across the employee lifecycle, including recruitment, onboarding, contract management, employeechangesand offboarding.

• Maintain and continually improve HR policies,proceduresand systems to ensure compliance,consistencyand operational efficiency.

• Ensure compliance with employment legislation, safer recruitmentpracticesand safeguarding requirements.

• Lead HR compliance activity, including supporting external audits and managing safeguarding-relatedpeopleprocesses.

• Prepare and coordinate workforce data,peoplemetrics and management information for senior leadership and Trustees.

• Ensure employee records and HR systems aremaintainedaccurately and confidentially.

Payroll and BenefitsSafeguarding

• Lead the monthly payroll process,ensuringall payroll changes are accurately reviewed,authorisedandsubmittedwithin agreed deadlines.

• Take responsibility for payrollfinalisationand sign-off, working closely with Finance and payroll providers to ensure employees are paid accurately and on time.

• Coordinate pension administration, employeebenefitsand life assurance arrangements.

• Conduct regular audits of payroll andpeopledata to ensure accuracy, compliance and effective record keeping.

• Act as the key point of contact for payroll andbenefitsqueries.

Safeguarding

• Build a strong working relationship with the Safeguarding team, ensuring Safeguarding is continually embedded within the Trust.

• Work with the Head of Safeguarding on Safeguarding and people initiatives to promote a Safeguarding culture throughout the Trust.

• Responsible for Safer Recruitment practices and compliance, including internal and external audits.

Employee Engagement and Wellbeing

• Lead employee engagement activities, including staff surveys, pulsesurveysand wellbeing initiatives.

• Analyseemployee feedback and recommend actions that enhance engagement,retentionand culture.

• Champion wellbeing initiatives and support the delivery ofprogrammesthat promote positive mental health and employee wellbeing.

• Promote inclusive practices that support a positive,respectfuland high-performing workplace culture.

EDI

• People Lead for the EDI Strategy group,ensuring that EDI strategicobjectivesare metand taken forward.

• Collaborate with the Senior Manager - Recruitment and Training and the EDI Manager (Club) to ensure EDI training is aligned with Trust values and fosters inclusion across the Trust.

Governance and Stakeholder Management

• Work closely with Finance to ensure effectiveestablishmentcontrol, headcountmanagementand approval processes.

• Produce people-related reports,updatesand recommendations for senior leadership teams and Trustees.

• People Leadfor thePeople and Culture Subgroup, reporting to the People and Culture (Trustee) Chair, responsible forpreparation and presentationof reports,papersand recommendations.

• Build strong working relationships with managers across theorganisationandwithTrustees,andact as a trusted advisor onpeoplematters.

Direct Reports

• People Advisor

• Senior Manager - Recruitment & Training Manager

KeyRelationships

Internal

• CEO& COO

• Heads of Departments and Senior Managers

• Safeguarding Teams

• Trustees

External

• Brentford Football Club: People Team, EDI, Safeguarding

• Third Party Providers: Payroll andBenefits Providers

Person Specification

Essential Experience and Knowledge

• Proven experience in a generalist HR or People role with significant exposure to employee relations case management.

• Experience of advising and supporting managers on disciplinary, grievance,absencemanagement, performance,probationand capability matters.

• Strong knowledge of UK employment legislation and HR bestpractice.

• Experience of managing and improving HR processes across the employee lifecycle.

• Experience of coordinating and finalising payroll, working closely with finance teams and external payroll providers.

• Experience of producing HR reports, workforce data and management information.

• Experience of managing or supervising team members.

• Strong stakeholder management skills with the ability to build effective relationships at all levels.

• Excellent organisational skills with the ability to manage multiple priorities and deadlines.

• High levels of discretion and confidentiality when handling sensitive employee information.

• Strong communication and influencing skills with a practical and solution-focused approach.

Desirable Experience and Knowledge

• Experience working within a charity, community trust, not-for-profit or social impact organisation.

• Understanding of the governance, funding and compliance requirements associated with charitable organisations.

• Experience supporting safeguarding-related people processes.

• Experience supporting organisational change and workforce planning initiatives.

• Experience of using Workday HRIS or a comparable HR system.

• CIPD Level 5 qualification (or equivalent) desirable; CIPD Level 7 advantageous.

Key Focus Areas

• Employee Relations

• Payroll Coordination and Finalisation

• HR Operations and Compliance

• Recruitment and Onboarding Oversight

• People Team Leadership

• Workforce Reporting and Governance

• Employee Engagement and Wellbeing

• Safeguarding Compliance

• Continuous Improvement of People Processes

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies

• To ensure compliance with all relevant legal, regulatory, ethical and social requirements

• To ensure compliance with the Trust's Code of Conduct.

• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust

• To keep confidential any information gained regarding the Trust and its personnel

• To maintain a flexible approach to work at all times