Zeeland, MI · On-site
$95K - $131K/yr
The Senior Network Engineer is a highly visible, highimpact role responsible for shaping the ... Serve as the global owner of network architecture, including LAN, WAN, SD-WAN, wireless, firewall ...
Zeeland, MI · On-site
$95K - $131K/yr
The Senior Network Engineer is a highly visible, highimpact role responsible for shaping the ... Serve as the global owner of network architecture, including LAN, WAN, SD-WAN, wireless, firewall ...
Zeeland, MI · On-site
$95K - $131K/yr
The Senior Network Engineer is a highly visible, high-impact role responsible for shaping the ... Serve as the global owner of network architecture, including LAN, WAN, SD-WAN, wireless, firewall ...
Zeeland, MI · On-site
$95K - $131K/yr
The Senior Network Engineer is a highly visible, high-impact role responsible for shaping the ... Serve as the global owner of network architecture, including LAN, WAN, SD-WAN, wireless, firewall ...
A Visible Wireless job typically refers to a position at Visible, a digital wireless carrier owned by Verizon. Roles at Visible can range from customer support and marketing to engineering and product development. Employees focus on providing affordable, all-digital wireless service with no physical stores. Working at Visible often involves innovation, technology, and customer service to enhance the mobile experience.
A typical day as a Customer Care Representative at Visible Wireless involves interacting with customers via phone, chat, or email to resolve issues related to wireless plans, device troubleshooting, billing concerns, and service updates. You’ll collaborate closely with team leads and technical specialists to escalate complex problems and ensure prompt resolutions. The work environment is fast-paced and often remote, requiring you to manage multiple tasks and maintain a high standard of professionalism. You'll also receive ongoing training to stay up to date on new products, services, and support tools. This variety keeps the role engaging and helps build valuable communication and technical skills for career advancement.
To thrive in a Visible Wireless Customer Care Representative role, you need strong customer service skills, problem-solving abilities, and familiarity with wireless products or telecommunications. Experience with CRM software, chat platforms, and knowledge of mobile devices or wireless plans is often required. Excellent communication, patience, and adaptability are key soft skills that help you handle a variety of customer inquiries and issues. These qualities are essential for delivering seamless support, fostering customer loyalty, and effectively resolving technical or account-related challenges.
$95K - $131K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 12 days ago
The Senior Network Engineer is a highly visible, highimpact role responsible for shaping the direction, reliability, and future of ODL's global IT Infrastructure. This role owns network strategy, architecture, projects, operations, and support worldwide, serving as the technical authority for ODL's network infrastructure across manufacturing facilities in the United States, Mexico, Canada, the United Kingdom, and China. The Senior Network Engineer drives global network standards, manages vendors and budgets, collaborates closely with IT, OT, and business partners, and mentors network administrators, operating as a trusted and valued leader within the IT Infrastructure team.
Who We Are:
Driven by continual innovation and trusted partnerships, ODL is a global leader in high-quality door and insulated glass solutions. For decades, our purpose has been simple: Make Your Life Better-for our customers, our communities, and our people.
With 14 global locations and thousands of employees, ODL has been recognized as a Great Place to Work across all countries of operation. We invest in our people, celebrate growth, and foster a culture where accountability, innovation, and excellence thrive.
The Impact You'll Drive:
Own and execute the global network strategy, ensuring alignment with business objectives, cybersecurity requirements, and manufacturing operations across the United States, Mexico, Canada, the UK, and China.
Serve as the global owner of network architecture, including LAN, WAN, SD-WAN, wireless, firewall, cloud connectivity, and OT/IT segmentation.
Lead 24/7 global network operations, ensuring high availability, performance, resilience, and rapid incident resolution across all manufacturing and corporate sites.
Define, track, and continuously improve network KPIs, SLAs, and operational metrics; proactively identify risks and improvement opportunities.
Own the network security posture in partnership with cybersecurity, including segmentation, firewalling, zero-trust initiatives, and secure connectivity.
Act as the final technical authority for network design decisions, escalations, and complex problem resolution.
Develop and maintain multi-year network roadmaps, standards, and lifecycle plans across all regions and technologies.
Lead vendor and ISP strategy, including evaluations, contracts, budget management, and technology selection.
Drive automation, standardization, and documentation to improve reliability, scalability, and operational efficiency.
Coach network administrators and elevate organizational capability through knowledge sharing, best practices, and technical leadership.
What Sets You Up for Success
Education
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and experience.
Experience
8+ years of progressive experience in enterprise network engineering, including senior-level ownership responsibilities.
Proven experience supporting global, 24/7 manufacturing environments with high availability and uptime requirements.
Demonstrated success owning network strategy, architecture, and roadmaps.
Strong background in incident management, root cause analysis, and continuous improvement.
Skills & Competencies
Strong understanding of enterprise networking concepts including routing, switching, wireless, SD-WAN, firewalls, and hybrid cloud connectivity
Familiarity with zero-trust architecture principles, OT network requirements, and 24/7 manufacturing environments
Experience with our current platform technologies is preferred (Cisco Meraki, Juniper, Ubiquiti, Microsoft Azure)
Experience with network automation, monitoring, and observability practices
Experience leading network projects such as facility buildouts, technology migrations, or M&A integrations
Demonstrated ability to lead through influence: setting technical direction, driving standards, and coaching others
Ability to translate technical concepts for non-technical stakeholders including plant leadership and executive management
Self-motivated learner with the ability to quickly adapt to new technologies and platforms
Relevant certifications such as CCNP Enterprise, Meraki Solutions Specialist, CCIE, AZ-700, or AZ-500 are preferred
What you'll get:
Health, Dental, and Vision insurance
Prescription Plan
401(k) with company match
Tuition Reimbursement
Disability Plan
Paid Vacation and 10 Holidays
Health Club Reimbursement
Bonus program
Wellness program
Ready to Make an Impact?
If you're a relationship-driven sales professional who knows how to turn distributor partnerships into real dealer demand-and thrives on building influence at every level of the channel-we'd love to meet you.
Apply today and help drive market growth, strengthen partnerships, and expand ODL's presence across your territory.
Shift
First Shift (United States of America)
Sourced by ZipRecruiter
Construction materials wholesalers
1,001 - 5,000 Employees
Zeeland, MI, US
1945