Description
Middleburg is seeking a motivated and polished
New Home Sales Consultant to drive sales and deliver exceptional service throughout the home leasing and move-in process. You will be the face of our community-guiding prospective residents through model tours, showcasing the lifestyle and benefits of our homes, and helping residents envision their future with us.
This is a fast-paced, client-facing sales role for someone who thrives on hitting goals, building relationships, and providing an elevated, hospitality-forward experience. If you're excited by the idea of making a direct impact on leasing velocity while growing your sales career, we want to meet you.
What You'll Do
Sales & Leasing
- Serve as the primary sales representative for new residents-showcasing model apartments, presenting community features, and building excitement through in-person and virtual tours.
- Convert inquiries and leads into leases by creating urgency and demonstrating value at every touchpoint.
- Guide prospective residents through the full leasing journey: from first contact to application, approval, and move-in.
- Use CRM and leasing software (RealPage/OneSite) to track leads, update availability, and manage pipeline activity in real time.
- Develop strategic leasing campaigns, local outreach initiatives, and referral programs to generate qualified traffic and boost conversion rates.
- Maintain expert-level knowledge of pricing, availability, floorplans, and neighborhood amenities.
- Continually source new sales opportunities
- Overcome objections and closes for the sale
Customer Experience
- Deliver five-star service to every guest and resident-anticipating needs, building rapport, and personalizing interactions.
- Follow up proactively via calls, texts, and emails to close leases and foster long-term relationships.
- Conduct new resident orientations and move-in inspections with attention to detail and professionalism.
- Support resident satisfaction and retention by assisting with renewal conversations and community events.
Marketing & Market Intelligence
- Partner with marketing and the Community Manager to execute campaigns that attract your target renter profile.
- Analyze market trends, competitor activity, and local developments to refine sales strategies.
- Conduct regular physical and telephone market shops to stay informed and position the property competitively.
Operations & Compliance
- Prepare all lease documents accurately and ensure timely completion and compliance with Fair Housing laws.
- Maintain daily curb appeal and model presentation standards.
- Support administrative tasks related to leasing, renewals, and property performance.
What We're Looking For
- Polished, confident communicator with a consultative sales style.
- Comfortable navigating CRMs, leasing platforms, and digital tools.
- Self-starter with strong follow-through, time management, and goal orientation.
- RealPage/OneSite experience preferred.
Requirements
- High school diploma or equivalent; college degree and real estate license preferred
- 1-2+ year of high-touch customer service or sales experience; luxury leasing, or new home sales
- Ability to walk the property, tour homes, and occasionally lift up to 20 lbs.
- Willingness to work weekends and flexible hours based on business needs.
- Driver's license required; may operate a golf cart for tours.
