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Virtual Adjuster Jobs in Reno, NV (NOW HIRING)

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Virtual Adjuster information

See Reno, NV salary details

$31.4K

$64.8K

$97.7K

How much do virtual adjuster jobs pay per year?

As of Jul 29, 2026, the average yearly pay for virtual adjuster in Reno, NV is $64,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $74,800.00 per year, depending on experience, location, and employer.

What are virtual adjusters?

Virtual adjusters are insurance professionals who assess and process insurance claims remotely, often using digital tools like video calls, photos, and specialized software. Instead of visiting the site of a claim in person, they evaluate damages and losses through virtual communication with policyholders and other parties. This approach increases efficiency, reduces travel time, and allows for faster claim resolutions. Virtual adjusters may handle claims related to property, auto, or other types of insurance.

What are some common challenges faced by Virtual Adjusters when assessing claims remotely?

Virtual Adjusters often encounter challenges such as accurately evaluating property damage or losses without being physically present at the site. This requires strong communication skills to guide claimants in providing clear photos or videos and detailed information. Additionally, they must be adept at using digital tools and navigating various software platforms to review documentation and process claims efficiently. Building rapport with clients remotely and ensuring thorough investigations can also be more complex in a virtual environment, making attention to detail and adaptability key strengths in this role.

What are the key skills and qualifications needed to thrive as a Virtual Adjuster, and why are they important?

To thrive as a Virtual Adjuster, you need a solid understanding of insurance claims processes, investigative techniques, and relevant legal/regulatory knowledge, often supported by certifications such as AIC or CPCU. Familiarity with claims management software, virtual inspection tools, and digital communication platforms is essential for remote evaluations. Strong attention to detail, effective problem-solving, and excellent customer service skills help you navigate complex claims and communicate with clients professionally. These abilities ensure accurate claim assessments, efficient resolutions, and high client satisfaction in a remote work environment.

What is a virtual adjuster?

A virtual adjuster is an insurance claims professional who evaluates and settles claims remotely using digital tools, such as photo and video submissions, without needing to visit the claim site. They typically work from home or an office and require strong communication skills, insurance knowledge, and familiarity with claims management software.

How to become a virtual home insurance adjuster?

To become a virtual home insurance adjuster, you typically need to obtain a state license by completing pre-licensing education and passing an exam. Relevant skills include knowledge of insurance policies, claim assessment, and proficiency with digital tools, as the role is performed remotely. Some employers may also require experience in property claims or certification from industry organizations.

How much do remote adjusters make?

Remote adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance companies can earn higher salaries or additional bonuses. Compensation may also include benefits such as flexible schedules and remote work advantages.

Is claim adjusting a dying field?

Claim adjusting, including virtual adjusting roles, remains a stable profession as insurance companies continue to handle claims remotely and digitally. The field is evolving with technology, requiring skills in claims management software and communication, but overall demand persists due to ongoing insurance needs.

What is the difference between Virtual Adjuster vs Insurance Claims Examiner?

AspectVirtual AdjusterInsurance Claims Examiner
Required CredentialsAdjuster license, insurance knowledge, possibly certificationsClaims handling certification, insurance knowledge, sometimes licensing
Work EnvironmentRemote, independent, often home-basedOffice-based or remote, depending on employer
Employer & Industry UsageInsurance companies, third-party administrators, independent adjusting firmsInsurance carriers, third-party claims departments
Common Search & ComparisonYesYes

The Virtual Adjuster and Insurance Claims Examiner roles both involve handling insurance claims, but Virtual Adjusters primarily assess property or casualty claims remotely, often requiring adjuster licensing and field knowledge. Insurance Claims Examiners focus on reviewing and processing claims within insurance companies, often with a background in claims processing and less emphasis on field assessments. Both roles can be remote and require insurance industry knowledge, but their specific responsibilities and licensing requirements differ.

What are the most commonly searched types of Adjuster jobs in Reno, NV? The most popular types of Adjuster jobs in Reno, NV are:
What are popular job titles related to Virtual Adjuster jobs in Reno, NV? For Virtual Adjuster jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Virtual Adjuster jobs in Reno, NV look for? The top searched job categories for Virtual Adjuster jobs in Reno, NV are:
Virtual Adjuster jobs near you
Field Property Claims Adjuster: Reno, NV

Field Property Claims Adjuster: Reno, NV

Farmers Insurance

Reno, NV • Remote

$27.67/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Farmers Insurance rating

7.7

Company rating: 7.7 out of 10

Based on 329 frontline employees who took The Breakroom Quiz

198th of 299 rated insurance

Job description

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning,  equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Remote ( #LI-Remote ) - This is a field role requiring travel to and from policyholder homes.
Territory & Residency Requirement: To be eligible for this position, candidates must currently reside within the designated territory covering the Greater Reno, Nevada area.

The starting hourly wage for this position is: $27.67 or higher. Additional compensation may be offered based on relevant experience and transferable skills.
 

If You Are Looking for the Following in Your Next Career ...
  • Paid training through the award-winning and industry-leading University of Farmers.
  • Flexibility and independence to work outside the confines of a desk job.
  • Total Rewards Benefits Package: 401K and a competitive starting salary.
  • Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

 ... Then Farmers Insurance is the place for you!

A Day in the Life of a Field Property Claims Adjuster:
  • Conduct both virtual and on-site investigations by visiting policyholders' residences to assess propertydamage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
  • Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
  • Evaluate and report on potential subrogation opportunities.
  • Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
  • Perform duties independently, with work directly impacting management outcomes.
  • Acts as a company representative in public interactions, maintaining a professional demeanor consistentwith management standards.
  • Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses,contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and otherrelevant parties.
  • Use strong customer service skills to negotiate with policyholders to settle the claim.
  • Performs additional duties as assigned.
  • Promotes safety at all times and complies with safety/ergonomicstandards as outlined in relevant company published manuals.

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. 

  • Although this is not a CAT-specific role, hires will be expected to commit to 1-3 CAT deployments per year.
If You Have the Following:
  • High School diploma or equivalent required. 
  • Excellent Customer service experience, preferably in a retail environment
  • Construction or Insurance experience is highly desirable and preferred.
  • Excellent communication skills - both oral and written.
  • Computer Literate: MS Word, Excel, Outlook.
  • Proficiency with smartphones and applications.
  • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
  • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
  • Valid driver's license and Bondable.  Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
 
... then this could be a great career opportunity for you!
 
Final candidate qualifications may be reviewed against the requirements for the associated level of this role.
Candidates Must be Willing & Able to:
  • Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day, 
  • Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
  • Achieve a minimum passing score on all claims training exams.
Physical Actions & Environment:
  • Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing
  • Speaking (English), Reading (English), Writing (English), & Key Entering

Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - NV - Reno

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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