The opportunity Delaware North Parks and Resorts is hiring a Laundry Manager to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. In this role, you will oversee the daily operations of ...
The opportunity Delaware North Parks and Resorts is hiring a Laundry Manager to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. In this role, you will oversee the daily operations of ...
The opportunity Delaware North Parks and Resorts is hiring a Laundry Manager to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. In this role, you will oversee the daily operations of ...
The opportunity Delaware North Parks and Resorts is hiring a Laundry Manager to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. In this role, you will oversee the daily operations of ...
Tusayan information
What is the difference between Tusayan vs Front Desk Agent?
| Aspect | Tusayan | Front Desk Agent |
|---|---|---|
| Required Credentials | High school diploma or equivalent, hospitality experience beneficial | High school diploma or equivalent, customer service skills |
| Work Environment | Resort or hotel in Tusayan, often outdoors or in tourist-heavy areas | Hotel lobby, front desk, customer service setting |
| Employer & Industry Usage | Tourism, hospitality industry in Tusayan and Grand Canyon area | Hotels, resorts, hospitality industry nationwide |
| Common Search & Comparison | Yes | Yes |
Both Tusayan and Front Desk Agent roles are key in the hospitality industry, with Tusayan typically referring to a location-based role in a resort or hotel in the Tusayan area near the Grand Canyon, and Front Desk Agent being a common job title across various hotels nationwide. While they share similar credentials and work environments, Tusayan emphasizes location-specific duties, whereas Front Desk Agent is a broader role applicable in many hospitality settings.

$46K - $62K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Delaware North rating
6.2
Delaware North
Based on 159 frontline employees who took The Breakroom Quiz
6.2
Caterers average
Based on 2,681 frontline employees who took The Breakroom Quiz
The best things about working at Delaware North
Featured by Delaware North, based on 159 Breakroom Quiz responses from their frontline employees
77%
say their health insurance is affordable
77%
say they have respectful managers
73%
say they enjoy their job
Featured by Delaware North, based on 159 Breakroom Quiz responses from their frontline employees
Job description
Delaware North Parks and Resorts is hiring a Laundry Manager to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. In this role, you will oversee the daily operations of a high-volume commercial laundry facility, ensuring efficient, safe, and cost-effective processing of linens and terry for two large lodging properties totaling 670 rooms. This role includes managing staff, maintaining commercial laundry equipment, implementing quality control standards, and ensuring compliance with health and safety regulations. The manager will also be responsible for inventory control, ordering, scheduling, and fostering a positive work environment to achieve operational excellence and guest satisfaction.
If you are looking for a role offering fast-paced daily work and career growth opportunities, apply today.
Relocation assistance available
Manager housing is provided at a reduced rental rate
Minimum – Anticipated Maximum Base Salary: $46,100 - $62,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
- Oversee commercial laundry operations, including washing, drying, folding, and delivery
- Manage and train laundry staff, ensuring adherence to company policies and safety standards
- Monitor equipment performance and schedule preventive maintenance with on-site facilities staff and 3rd-party vendors
- Maintain inventory of detergents, chemicals, and supplies
- Implement quality assurance processes to meet client expectations
- Schedule and maintain accurate records of employee hours and timely processing of weekly payroll
- Collaborate on creating and managing budgets, controlling costs, and optimizing workflow
- Ensure compliance with OSHA and Delaware North GreenPath environmental regulations
- Communicate effectively with clients and resolve service issues promptly
- Minimum 3-5 years of experience managing high-volume commercial laundry operations, preferably in a hospitality environment
- A high school diploma or equivalent is required
- Strong team leadership, time management, and organizational skills
- Knowledge of industrial laundry equipment and processes, with the ability to troubleshoot equipment and operational issues
- Proficient in inventory control and scheduling software
- Must be willing to work a flexible scheduling including days, evenings, weekends and holidays as needed
- Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate laundry equipment
- Frequently required to lift and/or move up to 50 pounds
The Squire at the Grand Canyon, a Holiday Inn Resort, is a premier destination for guests visiting the South Rim. Just minutes from the Grand Canyon, the resort features modern amenities, multiple dining options, and a welcoming atmosphere. Join a team dedicated to creating memorable experiences in one of the world’s most iconic locations.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$46,100 - $62,200 / year
Working at Delaware North
Perks for frontline workers
From Delaware North, via Breakroom
Flexible work schedules for all team members
Weekly pay for hourly team members
Referral bonuses for eligible roles
Training and development for all team members
Employee assistance program for eligible team members
Health, vision and dental insurance for eligible team members
401(k) with up to 4% company match for eligible team members
Paid time off and holidays for eligible team members
Performance bonuses for eligible team members
Paid parental bonding leave for eligible team members
Employee discounts (varies by location) for eligible team members
What to expect from working at Delaware North
From Delaware North
About Delaware North, in their own words
From Delaware North
Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.
Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.
Find connection, purpose, and growth at Delaware North.
Company values
From Delaware North
- Lean Forward: we are innovative creators who continually reimagine what’s next
- Come Together: we work collaboratively with each other and believe in the power of partnership
- Stand Up: we lead by example, own our decisions and take initiative
- Do Right: we value integrity and always do the right thing, especially when no one is looking
- Think Guest: the guest experience is at the heart of everything we do
What Delaware North employees say
Pay
Benefits
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About Delaware North
Sourced by ZipRecruiter
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Buffalo, NY, US