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Office Receptionist / Administrative Assistant
Location: 77066 - Houston, TX
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Rate: $18.00 – $20.00 per hour
Employment Type: Full-Time

Position Summary

A growing industrial distribution company is seeking a professional and organized Office Receptionist / Administrative Assistant to support daily office operations. This role serves as the first point of contact for customers, vendors, and visitors while providing administrative support to sales, operations, accounting, and management teams. The ideal candidate will have prior experience working in an industrial, manufacturing, distribution, construction, oil & gas, or related environment and possess strong communication, customer service, and organizational skills. This is a fast-paced position requiring the ability to multitask, prioritize responsibilities, and maintain professionalism in all interactions.

Key Responsibilities

• Answer and route incoming phone calls professionally and efficiently
• Greet visitors, customers, vendors, and delivery personnel
• Provide exceptional customer service via phone, email, and in-person interactions
• Assist with data entry, order processing, and basic ERP system transactions
• Coordinate communication between customers, sales representatives, warehouse personnel, accounting, and operations teams
• Receive, sort, and distribute incoming mail and deliveries
• Maintain electronic and physical filing systems
• Assist with document preparation, scanning, copying, labeling, and general office support
• Support management with special projects and administrative tasks as assigned
• Maintain a professional and organized front office environment
• Perform additional administrative duties as needed to support business operations

Qualifications

• High School Diploma or GED required
• Associate's Degree or college coursework preferred
• Minimum 1-3 years of receptionist, administrative, customer service, or office support experience
• Previous experience in an industrial, manufacturing, distribution, construction, oil & gas, or related environment strongly preferred
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Experience working with ERP systems or order entry software preferred
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced office environment
• Professional demeanor with a customer-focused attitude
• Reliable attendance and strong work ethic

Preferred Experience

• Industrial distribution or manufacturing office experience
• Customer service and order entry experience
• ERP system experience
• Experience supporting sales, operations, or warehouse teams
• Experience handling multi-line phone systems