Temporary Antonini Jobs (NOW HIRING)

Antonini Enterprises is searching for an experienced transportation Dispatcher to join our premier team at our terminal in Yuba City, CA. This important full-time seasonal temporary position you will be responsible for maintaining an efficient flow of equipment and ensure drivers (company & independent contractors) are dispatched in traffic lanes to maintain a high level of premier customer service. Communicate and support the strategic direction of the organization and department and provide leadership, coaching, direction and foster teamwork to ensure that the department goals are achieved.

Schedule: Monday-Friday, mid-shift 11:30am - 8pm.

Essential Functions:

Effectively utilize Dispatch computer systems to prepare routes and dispatch drivers. Ensure all freight is out for delivery according to service standards and customer requirements.

Plan and schedule freight operations; coordinate and assign drivers with equipment and dispatch loads in the most efficient and profitable manner. Ensuring waiting times are kept to a minimum to maximize company revenues and special considerations are planned and accounted for (chemicals, fragile, etc.).

Attain operational goals in the areas of overall performance, missed pickups, on-time service, clerical support overtime, weight and inspection goals, safety and operations audit scores. Work with audit results to ensure department is in compliance with both safety and operational standards. Create and update action steps in accordance with goals.

Handle phone calls from customers in accordance with telephone etiquette and customer service standards. Assist staff with customer service calls regarding scheduling appointment freight, tracing, customer problem resolution, etc.

Work closely with Safety Department to ensure compliance with Safety audits, company policies, and external regulations.

Proactively supervise Dispatch Assistants. Recognize and reward employee contributions through verbal commendation and confront negative or inappropriate behavior via corrective action procedures. Secure documentation, complete written reports and or disciplinary notices as needed, and engage dispatchers and dispatch assistants in coaching and/or disciplinary meetings/actions.

Properly communicate company policies and plans to all associates and communicate employee feedback to the appropriate department.

Provide Driver performance feedback to Driver Supervisor, to recognize, motivate and promote continuous improvement and development. Assist Driver Supervisor by providing coaching and information to drivers to assure adherence to company policies and practices.

In collaboration with Department leader, administer staff performance reviews as scheduled and clearly communicate any employee recognition and/or report employee issues requiring disciplinary action.

Work cooperatively with Independent Contractors to ensure that they are aware of customer needs/expectations as communicated to Antonini so that scheduling, assignments and dispatch of equipment and drivers are in compliance with agreements and are supportive of company and customer goals.

Maintain excellent working relationship with shippers/receivers, customers and Independent Contractors as the front line representative of the company.

Develop a system and follow up to ensure appointments for loading and unloading of each load are made and are reasonable.

Work with maintenance department to sure equipment is available for PM service and other work as necessary, including documentation of road calls.

Develop a system and ensure that shipping and receiving location maps are available as necessary and accurate.

Pursue personal development opportunities and encourage others along the same path.

Actively participates with and supports the department team. Maintains professional attitude and appearance consistent with position and responsibilities.

Achieves monthly and quarterly stated department goals by, providing leadership, direction and fostering teamwork; Demonstrates ability to determine need for and ability to administer appropriate discipline to employees in a fair and consistent manner. Achieves a customer focus by providing high quality, cost effective, premier service.

Provides department staff continuous and timely support through feedback, problem solving and development opportunities.

Qualifications

Three years working experience in the motor carrier industry, including knowledge of operations, clerical procedures, and DOT, FMCSA and HAZMAT regulations.

High School diploma, GED or trade school equivalent. Some college preferred, or five years related supervisory experience.

Strong knowledge of the geographical areas covered. Central Valley and East Bay areas.

Strong verbal and written communication skills. Able to communicate effectively with a diverse group of all professional levels. Ability to read, understand and communicate to others job related information/materials Proficient English, grammar, spelling, punctuation and math skills;

Bi-lingual English & Spanish, preferred.

Apply now or contact our recruiting team today to learn more about this opportunity, 1-800-847-4228.