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Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time Credentialed Medical Assistant Float. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving The Oregon Clinic to work in a variety of assignments and locations around the Portland metro area as part of our float pool. Each patient receives the highest value care tailored to their needs.

Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs.

Using excellent customer service and communications skills, your primary duties in this role include:

Clinical Responsibilities

• Provide temporary staffing coverage for scheduled vacations, staffing vacancies, project assignments, and other interim staffing needs throughout The Oregon Clinic.
• Perform both clinical and administrative duties in a variety of specialty clinic settings.
• Assist providers and medical staff by collecting patient information, documenting relevant history, and preparing patients for examination.
• Escort patients to exam rooms and ensure patient readiness for appointments and procedures.
• Assist with clinical procedures and perform specialty-related tests, treatments, and patient monitoring as directed.
• Maintain accurate and up-to-date patient records within the electronic medical record (EMR).
• Support the overall delivery of patient care and clinic operations.
• Adhere to clinic policies, procedures, and safety standards.
• Perform other duties as assigned.

Administrative Responsibilities

• Check in and check out new and established patients in an efficient, professional, and timely manner.
• Schedule appointments for new and established patients.
• Obtain, verify, and update patient demographic and insurance information.
• Answer and manage incoming calls through a multi-line phone system.
• Process incoming referrals, authorizations, and electronic fax submissions.
• Maintain accurate patient records and documentation.
• Provide exceptional customer service to patients, providers, and fellow team members.
• Assist with department operations and workflow as needed.
• Perform other duties as assigned.

Salary:

Hiring range, based on experience and credentials: 

• Level I: $27.69-$37.46 per hour.
• Level II: $30.45-$41.20 per hour.

PLUS, pay differentials for being in a float position.

Workdays: This role requires travel to multiple TOC clinic locations throughout the Portland metro area. This is a full-time position, 40 hours per week, Monday–Friday. Start times vary depending on clinic assignment.

Qualifications that support success in this role are based on education, experience and values including:

• Minimum of two (2) year of previous experience as a Medical Assistant is required. Specialty Care experience is a plus! 
• Reliable transportation, and willingness to commute throughout the Portland Metro area are required.
• Certification through a national agency such as AAMA, NCCT, etc. is required.
• Current CPR/BLS within 60 days of hire. ACLS may be required by specialty.
• Based on specialty may require LXMO license.
• Prior Electronic Medical Record (EMR) experience is required. Epic experience is a plus!
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians and other team members.
• A commitment to patient-focused care, privacy, and safety.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. 

Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!

Premium Benefits: 

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually
• Wellness Support: Robust wellness program and employee assistance services
• Commuter Benefits: 70% of Tri-Met transit pass covered
• Additional Perks: Employee discounts and optional benefits like Pet Insurance

Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are:

• Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity.
• The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office.
• Dedicated to providing the highest value care tailored to the needs of each unique patient.
• Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian.

Our Commitments: 

• Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration.
• A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.