Spectra Tech is hiring an IT Support/Security Specialist for our Corporate Office in Oak Ridge, TN ... VoIP phones. Be able to troubleshoot/diagnose a problem to resolution whether remotely or in the ...
Spectra Tech is hiring an IT Support/Security Specialist for our Corporate Office in Oak Ridge, TN ... VoIP phones. Be able to troubleshoot/diagnose a problem to resolution whether remotely or in the ...
Spectrum Voip information
See Tennessee salary details
$13.53 - $16.24
12% of jobs
$18.51 is the 25th percentile. Wages below this are outliers.
$16.24 - $18.96
16% of jobs
$18.96 - $21.68
16% of jobs
The median wage is $24.40 / hr.
$21.68 - $24.40
6% of jobs
$24.40 - $27.11
4% of jobs
$27.11 - $29.83
4% of jobs
$29.83 - $32.55
10% of jobs
$32.55 - $35.27
5% of jobs
$35.64 is the 75th percentile. Wages above this are outliers.
$35.27 - $37.98
12% of jobs
$37.98 - $40.70
5% of jobs
$40.70 - $43.42
10% of jobs
$13
$27
$43
How much do spectrum voip jobs pay per hour?
What is a Spectrum VoIP?
A Spectrum VoIP job typically involves working with business phone systems that use Voice over Internet Protocol (VoIP) technology. Employees may provide technical support, sales, installation, or customer service related to VoIP solutions. Responsibilities can include troubleshooting issues, configuring phone systems, and assisting clients with their communication needs. The role often requires knowledge of networking, VoIP technology, and strong customer service skills.
What are typical daily responsibilities for a Spectrum VoIP technician or support specialist?
Daily responsibilities for a Spectrum VoIP technician or support specialist include configuring and maintaining VoIP phone systems, troubleshooting network and connectivity issues, and assisting customers with setup and ongoing support. You'll regularly interact with clients by phone or email to diagnose problems, provide solutions, and ensure high-quality voice service. Additionally, you may collaborate with internal IT teams on larger projects, handle service upgrades, and document technical processes. This role often involves a mix of independent tasks and teamwork, making strong communication and organizational skills important for success.
What are the key skills and qualifications needed to thrive in the Spectrum VoIP position, and why are they important?
To thrive in a Spectrum VoIP role, you need a strong understanding of voice-over-IP technologies, network troubleshooting, and telecommunications systems, often supported by experience in IT or a related certification such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms like Asterisk, 3CX, or BroadSoft, as well as tools for network monitoring and diagnostics, is typically required. Excellent problem-solving skills, customer service focus, and strong verbal communication are essential soft skills for this position. These abilities enable effective resolution of technical issues, ensure reliable service delivery, and foster positive client relationships.
Does Spectrum Voip do VoIP?
What are popular job titles related to Spectrum Voip jobs in Tennessee?
For Spectrum Voip jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Spectrum Voip jobs in Tennessee look for?
The top searched job categories for Spectrum Voip jobs in Tennessee are:

IT Support/Security Specialist
Oak Ridge, TN • On-site
Full-time
Posted 8 days ago
Job description
Spectra Tech is hiring an IT Support/Security Specialist for our Corporate Office in Oak Ridge, TN.
IT Support/Security Specialist:
The IT Support/Security Specialist reports to the Spectra Tech Chief Financial Officer. Spectra Tech's IT department is responsible for maintaining/reviewing and solving computer network and hardware problems for its business enterprise and providing IT support primarily for its corporate employees. Spectra Tech's IT department also builds and maintains digital protective measures for Company intellectual property and data, creates contingency plans in case information gets hacked from their networks and servers and serves as a the single point of contact for evaluation of software and software procurements.
Specifics of the position include but are not limited to the following:
Maintain a Windows server/s environment (on premise)
Maintain an Exchange environment (on premise)
Serve as Spectra Tech's Information Security Officer
Maintain cyber security of Spectra Tech data connections. Install, maintain and secure RDP connections though VPN
Maintain network architecture. Install hardware components including but not limited to: PCs, printers, monitors, tablets, 3rd party equipment attached to PC, networking equipment, cellular and VoIP phones.
Be able to troubleshoot/diagnose a problem to resolution whether remotely or in the field.
Troubleshoot IT issues.
Serve as the company expert on CMMC compliance and GCC high security.
Able to perform all duties of the Help Desk Support.
Maintains professional competency through research, study, and continuing education programs as directed.
Contributes to a positive work climate and the overall team effort of the department and organization.
Adheres to all elements of the established corporate compliance program.
Maintains strict confidentiality both internally and externally.
Complete all other duties, special projects as assigned.
Education: AAS/AS in Information Systems or Computer Science. Years of experience: Early career (1 to 3 years of experience)