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The Senior IT Project Manager oversees AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. You will bring project management discipline to Enterprise AI projects, coordinating across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.

The Senior IT Project Manager assembles and leads the project team, identifies appropriate resources needed, and develops schedules to ensure completion of AI delivery projects. Often manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, and the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated AI projects, and sets strategies and leads program execution to deliver longer-term business value.

Applies working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Partners effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans. Begins to influence the department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Business, Information Technology, or a related field
• 5 or more years of technical project management experience
• 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
• Working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Experience delivering AI or GenAI projects
• Translate between data science, engineering, product, and business partners
• Six Sigma and/or Project Management Institute (PMI) certification

Preferred Qualifications

• Master's Degree in Business Administration
• Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
• Familiarity with responsible AI and model risk concepts
• Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
• Experience in the health solutions industry

Additional Information

This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.