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What are the key skills and qualifications needed to thrive in the Review Moderator position, and why are they important?

To excel as a Review Moderator, you need keen attention to detail, strong written communication skills, and familiarity with content policies or guidelines, often supported by experience in content moderation or a related field. Proficiency with moderation platforms, workflow management tools, and sometimes CRM systems is commonly required. Resilience, impartiality, and sound judgment help moderators handle challenging situations and make fair decisions. These abilities are crucial for maintaining high-quality, trustworthy online environments while ensuring compliance with organizational and community standards.

What are some common challenges Review Moderators face in their day-to-day work?

Review Moderators often encounter challenges such as assessing large volumes of user-generated content while maintaining a high level of accuracy and consistency in their decisions. Balancing the need to enforce community guidelines with respect for users’ perspectives can be complex, especially when reviewing borderline cases. Additionally, moderators may need to handle exposure to unpleasant or negative content, which requires resilience and attention to personal well-being. These challenges are typically addressed through thorough training, access to clear policies, and support from experienced team members.

What is a Review Moderator job?

A Review Moderator is responsible for evaluating and managing user-generated content, such as product or service reviews, to ensure they meet company guidelines and policies. They identify and remove inappropriate, offensive, or fraudulent submissions while maintaining a fair and unbiased review process. Moderators may also engage with users, escalate issues to relevant teams, and provide feedback to enhance content moderation policies. The role requires attention to detail, strong communication skills, and an understanding of platform guidelines.

What cities in Wisconsin are hiring for Review Moderator jobs? Cities in Wisconsin with the most Review Moderator job openings:
Review Moderator jobs near you
Infographic showing various Review Moderator job openings in Wisconsin as of July 2026, with employment types broken down into 2% Locum Tenens, 51% As Needed, 17% Full Time, 4% Part Time, 25% Nights, and 1% Summer. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.
Online Education & Program Manager, AAEM

Online Education & Program Manager, AAEM

Executive Director, Inc.

Milwaukee, WI

Full-time

Re-posted 2 days ago

Job description

Online Education amp; Program Manager

CLIENT ASSOCIATION(s): American Academy of Emergency Medicine, AAEM
POSITION REPORTS TO: Senior Education Manager
DIRECT REPORTS: N/A
EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week)
ROLE TYPE/LEVEL: Mid-Level (Non-Supervisory)

CLIENT/DEPARTMENT OVERVIEW:
AAEM is the champion of the emergency physician. AAEM was established in 1993 to promote fair and equitable practice environments necessary to allow emergency physicians to deliver the highest quality of patient care. For over 30 years, AAEM has been a leader in protecting board certification in emergency medicine and confronting the harmful influence of the corporate practice of medicine. We support fair and equitable practice environments that allow emergency physicians to deliver the highest quality of patient care.
JOB OVERVIEW:
Reporting to the Senior Education Manager, the Online Education amp; Program Manager supports the development, coordination, and regulatory compliance of AAEM educational programming across a variety of formats, including in-person or hybrid events amp; conferences, webinars, virtual live learning activities, and asynchronous virtual learning via the AAEM CME Online platform.

POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
  • Support volunteer leadership groups, subject matter experts, and faculty in the design, development, and delivery of online courses, modules, and other e-learning content
  • Manage the AAEM CME Online platform and promote and expand its use
  • Manage the application and approval process for awarding continuing medical education credits and ensure all activities meet ACCME and AMA regulatory guidelines
  • With the Senior Education Manager and volunteer leadership groups, review educational materials for potential conflicts of interest, mitigate any issues, and ensure commercial disclosures are accurate
  • Track learner attendance, generate CME certificates, and maintain transcripts
  • Manage the AAEM’s learner database and the ACCME PARS system to process program data and ensure accurate reporting
  • Oversee the open/close of the call for research abstracts, case reports, and competitions at Scientific Assembly, ensuring compliance with submission guidelines, word counts, and formatting requirements
  • Facilitate the blind peer-review process. Recruit, train, and manage abstract reviewers and committee members.
  • Configure abstract management software (Cadmium) to track reviewer scores, resolve conflicts, and determine acceptance (oral presentations or posters)
  • Serve as the primary point of contact for submitting authors, fielding questions about status, presentation guidelines, and scheduling
  • Coordinate poster halls, oral abstract sessions, and moderator logistics during the annual Scientific Assembly
  • Collaborate closely with a hybrid team including education, meetings, marketing and administrative staff to execute all education activities
  • Produce clear, well-written reports, evaluations, and organizational documents
  • Provide programmatic support to other AAEM programs, as needed
  • Serve as staff liaison for AAEM committees as assigned, including scheduling volunteer meetings, taking meeting minutes, and tracking action items and project timelines
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS:
  • Excellent organizational, verbal and written communication skills required.
  • Word processing and spreadsheet skills in MS Office environment essential.
  • Professional demeanor and attention to detail necessary, including the ability to follow up with multiple volunteers and subject matter experts on key deliverables and timelines.

EDUCATION/EXPERIENCE:
Bachelor’s degree or equivalent work experience. Experience in online education, live education, continuing medical education administration, or association management is desired.
TRAVEL REQUIRED:
2-4 weeks per year, including the AAEM annual meeting and satellite courses
WORK ENVIRONMENT:
This is a full-time position is located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.
PHYSICAL REQUIREMENTS: (lifting, packaging, etc.)
Unrestricted mobility: must be able to walk great distances, move quickly from place to place, and lift and move boxes up to 50 lbs.
ADDITIONAL INFORMATION:
Some early morning, evening and weekend work may be required in our home office and while traveling out-of-town to meet client needs.

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