ZipRecruiter

Log In

1

Residence Inn Jobs in Baton Rouge, LA (NOW HIRING)

All JobsResidence Inn JobsResidence Inn Jobs in Baton Rouge, LA

Residence Inn information

See Baton Rouge, LA salary details

$9

$22

$29

How much do residence inn jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for residence inn in Baton Rouge, LA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Baton Rouge, LA? For Residence Inn jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Baton Rouge, LA look for? The top searched job categories for Residence Inn jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Residence Inn jobs? Cities near Baton Rouge, LA with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 58% Full Time, 40% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $45,972 per year, or $22.1 per hour.

Dual Property Sales Coordinator - Baton Rouge, LA

PAH Management

Baton Rouge, LA • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Position Summary

The Dual Property Sales Coordinator supports the sales teams at the Courtyard by Marriott Baton Rouge and the Residence Inn Baton Rouge. This role is responsible for sales administration, group block coordination, client communication, and event support across both properties. The Sales Coordinator serves as a key operational link between the sales team and other hotel departments, helping to ensure a smooth, high-quality experience from initial booking through event completion.

What You'll DoGroup and Reservation Management
  • Coordinate group room blocks in the Delphi FDC/PMS system, including entry of rooming lists prior to reservation cut-off dates.
  • Manage group booking transitions once a group goes definite, ensuring accurate transfer of all details from the sales team.
  • Enter group pickup and billing information accurately into Delphi; coordinate with the Guest Service Manager to ensure special billing arrangements are entered into the PMS correctly.
  • Collect and process all methods of payment in compliance with property and brand standards.

Client Relations and Event Support
  • Create event proposals and contracts using Delphi FDC; work closely with clients to obtain and update all event details to ensure a successful event.
  • Prepare Banquet Event Orders (BEOs) for kitchen staff and host weekly BEO meetings with department heads.
  • Greet clients prior to events to confirm all arrangements are in place and expectations are met.
  • Follow up with client’s post-event to gather service feedback, express appreciation, and cultivate repeat and referral business.
  • Respond promptly and professionally to client inquiries, issues, and special requests to ensure a quality experience.

Interdepartmental Coordination
  • Communicate group needs, special requests, and event details to guest services, housekeeping, and food and beverage teams.
  • Prepare group turnovers for operational department heads to support seamless execution.
  • Work closely with kitchen and banquet staff to ensure all event requirements are clearly communicated and delivered.
  • Notify relevant departments of customer specifications in a timely manner and escalate issues as needed.

Sales Administration
  • Maintain accurate, organized records and files to support group history, future bookings, and quality service continuity.
  • Develop and maintain relationships with key corporate, business, and travel industry accounts to support market share growth.
  • Coordinate property participation in seasonal wedding vendor shows and other industry events as directed.
  • Assist with general sales office administrative duties as needed, including correspondence, filing, and report preparation.
  • Complete special projects and other responsibilities as assigned.
What You BringRequired
  • One or more years of experience in hotel sales, hospitality administration, or a closely related role.
  • Proficiency with hotel property management systems; experience with Delphi FDC or similar group sales platform preferred.
  • Strong organizational skills with the ability to manage multiple priorities accurately and on deadline.
  • Clear and professional written and verbal communication skills.
  • Ability to work collaboratively with multiple departments and adapt to shifting priorities.
  • High attention to detail and commitment to data accuracy in booking and billing processes.

Preferred
  • Experience supporting sales teams at a dual-property or multi-property hotel operation.
  • Familiarity with Marriott brand systems and standards.
  • Demonstrated ability to build and maintain client relationships over time.
Work Environment and Physical Requirements
  • This position is based on-site across two adjacent properties in Baton Rouge, Louisiana. Regular movement between locations is expected.
  • Requires the ability to sit, stand, and move throughout the work area for extended periods.
  • Occasional lifting or carrying of materials up to 20 pounds.
  • Must maintain a professional appearance and wear a name tag in accordance with PAH standards.
  • Schedule may vary based on group and event needs; flexibility for occasional evenings or weekends may be required.
Our Benefits

• Medical, Dental, and Vision Insurance • Short-Term and Long-Term Disability • 401(k) Retirement Plan

• Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, child) Accident, Critical Illness, Hospital Indemnity • Hotel Stay Perks (Marriott, Hilton) • Educational Reimbursement • Paid Time Off • Manager in Training Program (where applicable)


About PAH Management

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott, Hilton, and Hyatt brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.


Equal Opportunity Employer

Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Apply