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Remote Texting Jobs in Ohio (NOW HIRING)

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Remote Texting information

What is the difference between Remote Texting vs Remote Customer Service Representative?

AspectRemote TextingRemote Customer Service Representative
Primary RoleCommunicating via text messages with customers or clientsHandling customer inquiries and support through various channels, including phone, email, and chat
Required SkillsExcellent written communication, quick typing, basic tech skillsStrong communication, problem-solving, multitasking
Work EnvironmentHome or remote, using messaging platformsHome or remote, using CRM and communication tools
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CPR, CSR training) may be preferred

Remote Texting focuses on communicating primarily through text messages, often for marketing or support. Remote Customer Service Representatives handle a broader range of customer interactions across multiple channels. Both roles require strong communication skills and are commonly performed remotely, but they differ in scope and tools used.

What is remote texting as a job?

Remote texting is a job where individuals communicate with clients or customers through text messages from a remote location, usually from home. This role often involves answering questions, providing customer support, conducting sales conversations, or moderating online communities. Remote texting jobs are popular because they offer flexible working hours and do not require phone calls. Requirements typically include strong written communication skills, good typing speed, and access to a reliable internet connection.

What are some common challenges faced by remote texting specialists and how can they be managed?

Remote texting specialists often face challenges such as managing high volumes of messages, maintaining consistent response quality, and staying engaged while working independently. To manage these, it's important to develop strong organizational skills, utilize templates or scripts provided by the employer, and take regular breaks to avoid burnout. Collaborating with team members through regular virtual meetings and using internal communication tools can also help maintain a sense of connection and support.

What are the key skills and qualifications needed to thrive as a Remote Texting Customer Support Representative, and why are they important?

To thrive as a Remote Texting Customer Support Representative, you need strong written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer support platforms, chat tools, and CRM systems is typically required. Exceptional problem-solving, patience, and the ability to multitask help you stand out in this role. These skills ensure timely, clear, and helpful responses to customers, maintaining satisfaction and efficiency in a remote environment.
What are popular job titles related to Remote Texting jobs in Ohio? For Remote Texting jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Texting jobs in Ohio look for? The top searched job categories for Remote Texting jobs in Ohio are:
What cities in Ohio are hiring for Remote Texting jobs? Cities in Ohio with the most Remote Texting job openings:
Remote Texting jobs near you
Infographic showing various Remote Texting job openings in Ohio as of July 2026, with employment types broken down into 76% Full Time, 8% Part Time, and 16% Contract. Highlights an 43% Physical, 3% Hybrid, and 54% Remote job distribution.

Scheduling Coordinator (Home Care) (10849)

Summit Home Care & Hospice

Grandview Heights, OH • On-site, Remote

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Summit Home Care and Hospice is searching for an experienced and motivated Scheduling Coordinator to join our team. We’re committed to providing comprehensive healthcare services in the comfort of our patients' homes to positively impact quality of life by redefining the delivery of care.

Scheduling Coordinator:

  • Hours: Monday - Friday; 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM
  • Work Setting: On-Site Training & Remote Work After Training
  • On-Site Training Location: 800 Yard St. Suite 300, Columbus, OH 43212
  • Pay Rate: $18.00 - $22.00/Hour

Responsibilities:

  • Assign clinical staff to care for patients based on patients’ location, diagnosis, and various patient requirements.
  • Utilize and maintain the scheduling software program leading to accurate schedules, increased internal and external customer satisfaction and efficient billing practices.
  • Maintain shared email inboxes as well as HIPAA compliant texting are used for these requests as well as visit change requests.
  • Coordinate and initiate timely communication amongst staff and patients.
  • Plot out frequencies as requested from clinical staff via email.
  • Update patient charts as needed for hospitalizations, outpatient transfers, or hospice admissions.
  • Have adequate understanding of visit timeliness, appropriate medical terminology, home care guidelines, etc.
  • Work closely with other internal departments and maintain an understanding of how these departments work together.
  • Provide exceptional customer service to patients.
  • All other duties as assigned/directed.

Qualifications & Experience:

  • High School Diploma or equivalent required.
  • 2+ of experience in healthcare experience.
  • Prior clinical scheduling experience highly preferred.
  • General understanding of medical terminology and HIPAA regulations.
  • Ability to work independently or as an active member of a team.
  • Strong computer skills in data entry, and Microsoft applications.
  • Accurate and precise attention to detail.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Goal-oriented, organized team player.

Pre-Employment Requirements:

  • Must successfully pass a background check in accordance with state and federal regulations.

Why Summit?

We offer a well-rounded benefits package to support you both at work and at home. Full-time team members have access to medical, dental, and vision coverage, along with extras like life and disability insurance, FSAs/HSAs, telehealth services, and a 401(k) with company match. Part-time employees are also eligible for many of these great benefits. We also offer paid time off, six standard holidays each year plus a bonus day to celebrate your birthday and paid sick time.

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