ZipRecruiter

Log In

2

Remote Telephonic Rn Jobs in Erie, PA (NOW HIRING)

Amerihealth Caritas

Service Coordinator-CHC

Erie, PA · On-site +1

$19.25 - $24.25/hr

... telephonic follow-up. Work Arrangement * Remote, requires field work up to 75% * Must be able to ... home or nursing facility focused on needs assessments and monitoring delivery of services ...

New

Amerihealth Caritas

Service Coordinator-CHC

Erie, PA · On-site +1

$19.25 - $24.25/hr

... telephonic follow-up. Work Arrangement * Remote, requires field work up to 75% * Must be able to ... home or nursing facility focused on needs assessments and monitoring delivery of services ...

New

All JobsTelephonic Rn JobsRemote Telephonic Rn JobsRemote Telephonic Rn Jobs in Erie, PA

Remote Telephonic Rn information

See Erie, PA salary details

$16

$35

$58

How much do remote telephonic rn jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote telephonic rn in Erie, PA is $35.35, according to ZipRecruiter salary data. Most workers in this role earn between $28.65 and $37.26 per hour, depending on experience, location, and employer.

How does a remote telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

What does a remote telephonic RN do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a remote telephonic RN?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

What is a remote telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.
More about Remote Telephonic Rn jobs
What are popular job titles related to Remote Telephonic Rn jobs in Erie, PA? For Remote Telephonic Rn jobs in Erie, PA, the most frequently searched job titles are:
What job categories do people searching Remote Telephonic Rn jobs in Erie, PA look for? The top searched job categories for Remote Telephonic Rn jobs in Erie, PA are:
What cities near Erie, PA are hiring for Remote Telephonic Rn jobs? Cities near Erie, PA with the most Remote Telephonic Rn job openings:
Remote Telephonic Rn jobs near you
Infographic showing various Remote Telephonic Rn job openings in Erie, PA as of August 2026, with employment types broken down into 3% As Needed, 53% Full Time, 15% Part Time, and 29% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $73,526 per year, or $35.3 per hour.

Service Coordinator-CHC

Amerihealth Caritas

Erie, PA • On-site, Remote

$19.25 - $24.25/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

127th of 303 rated insurance

Job description

Must be able to travel throughout Erie county and surrounding areas in PA.

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Role Overview

As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need as required by the Community Health Choices (CHC) agreement. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up.

Work Arrangement

  • Remote, requires field work up to 75%

  • Must be able to travel throughout Erie county and surrounding areas in PA.

Responsibilities

  • Identify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports
  • Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation
  • Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options
  • Informs participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing process
  • Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP
  • Conducts reevaluation of level of care annually or more frequently as needed following CHC requirements
  • Works with the participant to complete activities necessary to maintain eligibility

Education and Experience

  • Bachelor’s Degree in social work, psychology, or related field is preferred
  • 3+ years of social service (in lieu of a Bachelor’s degree) or related healthcare experience that required the following:
    • working with people who need personal care services,
    • conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services
    • knowledge of the home and community-based service system and how to access/arrange for services
    • maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests.
  • 2 to 3 years of Case management experience

Licensure

  • Valid and current driver’s license with at least 6 months of a clean driving record.

Skills & Abilities

  • Must be computer proficient and have a working knowledge of MS Office specifically Excel
  • High speed internet
  • Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulations

Our Comprehensive Benefits Package

Flexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more.

What AmeriHealth Caritas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply