Facebook | LinkedIn | Google | X (Twitter) | Instagram | YouTube | TikTok The Opportunity Position: IT Sales & Support Engineer / Consultant / Specialist Location: 100% Remote (U.S. only) Schedule:
Facebook | LinkedIn | Google | X (Twitter) | Instagram | YouTube | TikTok The Opportunity Position: IT Sales & Support Engineer / Consultant / Specialist Location: 100% Remote (U.S. only) Schedule:
Remote Tech information
See Amery, WI salary details
$28.34 - $29.04
3% of jobs
$29.04 - $29.74
9% of jobs
$29.74 - $30.44
10% of jobs
$30.62 is the 25th percentile. Wages below this are outliers.
$30.44 - $31.14
10% of jobs
$31.14 - $31.84
10% of jobs
$31.84 - $32.54
6% of jobs
The median wage is $32.61 / hr.
$32.54 - $33.24
10% of jobs
$33.24 - $33.93
10% of jobs
$34.32 is the 75th percentile. Wages above this are outliers.
$33.93 - $34.63
10% of jobs
$34.63 - $35.33
10% of jobs
$35.33 - $36.03
10% of jobs
$28
$32
$36
How much do remote tech jobs pay per hour?
What is a Remote Tech?
A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.
Is remote tech actually possible to get remote tech work now?
What remote tech jobs can be done remotely?
What are some common challenges faced by Remote Tech professionals, and how can they be addressed?
Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.
What are the key skills and qualifications needed to thrive as a Remote Tech?
To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

IT Support Engineer - Helpdesk ServiceDesk (Work from home)
Saint Croix Falls, WI • On-site, Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 15 days ago
Job description
Do you love technology, solving problems, and delivering exceptional customer experiences? Do you thrive in a fast-paced, client-focused, and challenging role? If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you!
About EasyITGuys
Established in 2009, EasyITGuys is a family-owned IT and cybersecurity company. We provide managed IT services to businesses and premium home users across the U.S. Our mission is to deliver top-tier technology solutions with a customer-first approach. At EasyITGuys, we don't just solve IT problems-we create experiences that leave clients saying, "Wow, that was amazing!"
Learn more about us:
About Us | Client Ticket Surveys | Public Reviews
Follow us:
Facebook | LinkedIn | Google | X (Twitter) | Instagram | YouTube | TikTok
The Opportunity
Position: IT Sales & Support Engineer / Consultant / Specialist
Location: 100% Remote (U.S. only)
Schedule: Monday - Friday, 8 AM - 4:30 PM or 9 AM - 5:30 PM CST
Type: Full-Time, Hourly
What You'll Do
- Provide technical support and IT consulting for business clients
- Solve IT challenges through troubleshooting and software solutions
- Balance support and sales-help clients while identifying their technology needs
- Work closely with businesses, building strong, long-term relationships
- Continue expanding your knowledge in a fast-paced, evolving IT environment
Who We're Looking For
Industry Experience
• MSP/MSSP Experience: 3-5+ years
• IT Support Experience: 3-5+ years
• IT Sales Experience: 1-2+ years
• Client Segment Experience: 3-5+ years supporting businesses
• Remote/Hybrid Experience: 2-3+ years
Core Technical Skills (1-3 Years Preferred)
Support & Systems (Highly Desirable)
- Microsoft Teams, Microsoft 365
- Repairshopr / Syncro
- Keeper Password Manager
- ConnectWise (Manage, Automate, Control, CPQ, BrightGauge, & More!)
- Monday.com
Devices & Infrastructure
- Fortinet Firewalls, Switches, APs
- SonicWALL Firewalls, Switches, APs
- Ubiquiti Routers, Switches, and APs
Additional Skills
- Typing speed: 40 WPM minimum, 60+ WPM preferred
- AS/BS Degree preferred
- Certifications (CompTIA, Microsoft, Cisco, etc.) a plus
Required Skills & Experience
- Active Directory & Group Policy
- Windows OS, Microsoft Office, Windows Server, VPN Configuration
- Office 365 Administration
- Strong customer relationship & sales skills
- Ability to train and support non-technical users
- Excellent time management & prioritization
- Experience with onsite services & projects
Sales & Customer Success - Excellence is Our Standard
- Obsessed with Client Satisfaction: You love earning 5-star CSAT scores and making a real difference.
- Recognized Excellence: Clients, peers, and leadership consistently acknowledge your impact (Employee Awards & Recognition)
- Driven to Win: You thrive in a high-performance environment, consistently excelling in sales & support metrics.
What You Get - Be Part of Something Bigger
We're a mission-driven company that believes in culture, excellence, and continuous growth. When you join our team, you gain more than a job-you become part of a community that values your voice, invests in your future, and supports your success.
Competitive Pay & Compensation Accelerators - Performance-based profit sharing rewards your hard work.
Comprehensive Benefits - Medical, Dental, & Vision Insurance for your well-being.
Future-Focused - 401K & Retirement Benefits to build financial security.
Professional Growth - Continuously level up your skills, knowledge, and expertise
Work-Life Balance - Paid Time Off (Vacation, Sick, Personal) & Paid Holidays.
Your Voice Matters - A small-business culture where your ideas make an impact.
High-Energy, Fast-Paced Work - A team of go-getters who love what they do.
Ready to Join the Team?
Apply today and become a part of EasyITGuys!
About Easyitguys Computer Repair And Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Saint Croix Falls, WI, US
Year founded
2009