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Remote Switchboard Operator Jobs in Alabama (NOW HIRING)

Remote Switchboard Operator information

See Alabama salary details

$8

$15

$22

How much do remote switchboard operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote switchboard operator in Alabama is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Switchboard Operator?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a Remote Switchboard Operator job?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive in the Remote Switchboard Operator position, and why are they important?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are popular job titles related to Remote Switchboard Operator jobs in Alabama? For Remote Switchboard Operator jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Remote Switchboard Operator jobs? Cities in Alabama with the most Remote Switchboard Operator job openings:
Infographic showing various Remote Switchboard Operator job openings in Alabama as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,580 per year, or $15.2 per hour.

Remote Dispatcher: Part-Time Weekend

Hackbarth Delivery Service

Mobile, AL • Remote

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

About Us

Hackbarth Delivery Service is a growing Transportation and Logistics company committed to providing reliable service and exceptional support to our customers. We are seeking a detail-oriented and highly organized Remote Dispatcher to join our team and help coordinate transportation operations while delivering excellent customer service.

Position Overview

The Remote Dispatcher will serve as a key point of contact between customers, drivers, warehouse teams, and internal departments. This role is responsible for coordinating freight movement, managing customer requests, tracking shipments, maintaining documentation, generating reports, and ensuring timely pickups and deliveries.

The ideal candidate is organized, dependable, able to multitask, and comfortable working independently in a fast-paced logistics environment.

Schedule

  • Saturday:6:00 AM - 2:00 PM must be on a computer
  • Saturday/Sunday:coverage from 2:00 PM Sat to 4:00 PM Sunday off computer with on-call phone.
  • Additional on-call hours may be available

Key Responsibilities

  • Communicate with customers by phone and email to provide updates, answer questions, and resolve concerns.
  • Coordinate and dispatch trucks and freight for pickups and deliveries.
  • Maintain communication with drivers while they are en route and provide support when needed.
  • Monitor shipment status and provide accurate delivery information.
  • Process customer orders, provide pricing information, and assist with invoicing needs.
  • Coordinate with warehouse personnel regarding shipping and receiving activities.
  • Maintain accurate records of customer interactions, transactions, complaints, and resolutions.
  • Generate reports related to transportation activities, shipments, customer requests, and operational performance.
  • Manage transportation documents, shipping records, and related files.
  • Schedule inbound and outbound freight to support company operations.
  • Assist with emergency communication, driver support, and repair coordination when necessary.
  • Build and maintain positive working relationships with customers, manufacturers, drivers, and internal teams.

Qualifications

  • High school diploma or associate degree required.
  • Minimum of 3 years of customer service experience preferred.
  • Experience with dispatching, transportation, logistics, order entry, invoicing, or database management preferred.
  • Basic knowledge of transportation documents, inventory, and shipping processes.
  • Ability to manage multiple priorities, schedules, and projects effectively.
  • Proficiency with Microsoft Office programs, including Excel, Word, Outlook, and Edge.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to work independently with minimal supervision while contributing as part of a team.

What We Offer

  • Competitive pay: $20.00/hour for Sat + On-Call Pay of $50 plus 5 minutes minimum of call time per answered or dialed call.
  • Health, dental, and vision insurance if full time
  • Retirement savings plan
  • Paid time off and holidays if full time
  • Professional development opportunities

If you are organized, customer-focused, and interested in supporting a fast-moving transportation operation, we encourage you to apply for the Remote Dispatcher position with Hackbarth Delivery Service.

An equal opportunity employer