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Remote Surfline Jobs (NOW HIRING)

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Remote Surfline information

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$83.5K

$127K

$171K

How much do remote surfline jobs pay per year?

As of Jul 8, 2026, the average yearly pay for remote surfline in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Surfline vs Remote Surf Instructor?

AspectRemote SurflineRemote Surf Instructor
CredentialsSurf industry knowledge, basic tech skillsSurf certification, teaching experience
Work EnvironmentOnline platform, remoteRemote coaching, online or in-person
Industry UsageSurf content, media, marketingTeaching, coaching, training

Remote Surfline typically involves roles related to surf media, content creation, or marketing within the surf industry, requiring industry knowledge and tech skills. Remote Surf Instructor focuses on teaching surfing skills remotely, often requiring certifications and coaching experience. Both roles are remote but serve different functions within the surf industry.

What are the key skills and qualifications needed to thrive as a Remote Surfline Customer Service Representative, and why are they important?

To thrive as a Remote Surfline Customer Service Representative, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, support ticketing software, and basic internet troubleshooting tools is typically required. Empathy, patience, and adaptability are important soft skills for handling diverse customer inquiries in a remote setting. These skills ensure efficient resolution of customer issues, high satisfaction, and effective remote collaboration.

How does working remotely for Surfline impact collaboration with team members and surfers in different locations?

Working remotely at Surfline often involves collaborating with colleagues and partners across various time zones, including developers, meteorologists, and customer support teams. Effective communication is crucial, and team members typically use tools like Slack, Zoom, and project management platforms to stay connected. You may also interact with surfers and clients worldwide, so being flexible and proactive in scheduling meetings or responding to inquiries is important. The remote structure encourages autonomy but also requires strong organizational skills to keep projects on track and maintain Surfline’s high standards for timely surf forecasting and digital content delivery.

What is a Remote Surfline job?

A Remote Surfline job typically refers to a position with Surfline, a company that provides surf reports, forecasts, and related content, which can be performed remotely from anywhere with internet access. These jobs can span various roles such as software development, content creation, customer support, or data analysis. Employees in remote positions use digital communication tools to collaborate with their teams and fulfill their job responsibilities without needing to be physically present in an office. Surfline values flexibility, allowing team members to work from locations that best suit their productivity and lifestyle.
More about Remote Surfline jobs
What cities are hiring for Remote Surfline jobs? Cities with the most Remote Surfline job openings:
What are the most commonly searched types of Surfline jobs? The most popular types of Surfline jobs are:
What job categories do people searching Remote Surfline jobs look for? The top searched job categories for Remote Surfline jobs are:
Remote Surfline jobs near you
Infographic showing various Remote Surfline job openings in the United States as of July 2026, with employment types broken down into 100% Internship. Highlights an 100% In-person job distribution, with an average salary of $127,031 per year, or $61.1 per hour.

Customer Success Manager, SCI

Surfline\\Wavetrak, Inc.

San Diego, CA • Remote

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Surfline Coastal Intelligence (SCI) is seeking a Customer Success Manager to own and elevate the client experience as we scale. This is a high-impact, cross-functional role where you will lead the post-sale journey end-to-end, from onboarding through long-term success, ensuring every client realizes clear, measurable value from our platform.


As an early member of the SCI team, you will help build the customer success function from the ground up by establishing processes, setting standards, and shaping how we support and grow our client base. You will work directly with government and private sector partners to drive seamless onboarding, dependable product delivery, and meaningful, outcome-driven engagement.


This role reports to the General Manager of Surfline Coastal Intelligence and partners closely with Sales, Data Science, Product, and Camera Operations to deliver a best-in-class customer experience. Under Surfline’s “Work from Anywhere” policy, this position may be performed on a full-time remote basis from any location within California.


What You’ll Do

  • Serve as the primary point of contact for clients post-sale, owning the end-to-end customer experience.
  • Lead onboarding, ensuring clients are set up for success with clear expectations, goals, timelines, and deliverables.
  • Align with clients on goals, success metrics, and use cases; track progress and outcomes over time.
  • Coordinate closely with Camera Operations on installation planning, logistics, and delivery timelines.
  • Partner with Data Science to ensure accurate, timely, and actionable data delivery.
  • Manage day-to-day client communication, inquiries, and issue resolution with a proactive mindset.
  • Drive customer product adoption through training, education, and ongoing engagement.
  • Monitor client health, satisfaction, and retention; identify risks and address them early.
  • Collaborate with Sales on renewals, upsells, and expansion opportunities.
  • Act as the voice of the customer internally, helping shape product and service improvements.


What We’re Looking For

  • 4-5+ years of experience in customer success, account management, operations, or a similar client-facing role.
  • Strong track record of managing and growing client relationships post-sale, with clear ownership of outcomes.
  • Experience operating in ambiguous, fast-moving environments where processes are not fully defined.
  • Proven ability to build, refine, and scale processes with minimal oversight.
  • Highly organized, with strong project management skills and attention to detail across multiple work streams.
  • Excellent communicator who can build trust with diverse stakeholders, from municipal partners to technical teams.
  • Comfortable working cross-functionally to coordinate complex projects and timelines.
  • Proactive, resourceful, and solutions-oriented, with a strong sense of ownership and accountability.


You May Also Have

  • Experience working in a startup or early-stage business environment.
  • Familiarity with government (B2G) or enterprise clients.
  • Experience with data products, analytics platforms, or technical solutions.
  • Interest in cutting-edge technology, particularly AI and computer vision.
  • Background or interest in coastal science, oceanography, or related fields.
  • Personal passion for the ocean, beaches, or surfing.


Compensation and Benefits

The base salary range for this position is $80,000 - $110,000. In accordance with applicable state laws, the range provided is Surfline\'s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. In addition, Surfline offers a competitive and comprehensive benefits package including 100% company-paid healthcare (medical, dental, and vision), a 401(k) plan and match, \'Use What You Need\' PTO, and more


Apply