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Remote Smartcomm Jobs in Edison, NJ (NOW HIRING)

SmartCOMM Lead Developer

Jersey City, NJ · On-site +1

$61.50 - $80.75/hr

Role - SmartCOMM Lead Developer Location - Remote This role requires you to have mix of leadership, hands-on SmartCOMM Forms Design, end-to-end Forms lifecycle process, technical leadership, people ...

Remote Smartcomm information

What are the unique challenges and advantages of working as a Remote Smartcomm specialist compared to an on-site communications role?

As a Remote Smartcomm specialist, you'll frequently collaborate with team members and clients across different time zones, which can present challenges in scheduling meetings and ensuring timely communication. However, remote work offers greater flexibility and autonomy, allowing you to tailor your workflow for maximum productivity. You'll rely heavily on digital collaboration tools to share updates, manage projects, and coordinate with IT, marketing, and customer service teams. Building strong relationships virtually and proactively managing communication are key to success in this role.

What are Remote Smartcomm jobs?

Remote Smartcomm jobs typically involve working with Smart Communications (Smartcomm) software, which is used for customer communications management (CCM). These roles often include tasks such as designing, developing, and maintaining communication templates, collaborating with teams to streamline document automation, and ensuring regulatory compliance in communications. Working remotely in Smartcomm positions allows professionals to perform these tasks from any location, leveraging cloud-based tools and platforms. Such roles are common in industries like insurance, banking, and financial services where personalized, compliant customer communication is critical.

What are the key skills and qualifications needed to thrive as a Remote Smartcomm Specialist, and why are they important?

To excel as a Remote Smartcomm Specialist, you need a strong background in document automation, template management, and knowledge of Smart Communications software, often supported by experience with enterprise content management solutions. Familiarity with cloud-based platforms, XML/XSLT, and certifications in Smart Communications or similar tools are commonly required. Critical soft skills include problem-solving, attention to detail, and effective remote communication to collaborate with distributed teams. These skills are essential for ensuring accurate, efficient document processes and seamless integration within complex digital environments.

What is the difference between Remote Smartcomm vs Remote Customer Service Representative?

AspectRemote SmartcommRemote Customer Service Representative
Required CredentialsCommunication skills, basic tech knowledgeHigh school diploma, communication skills
Work EnvironmentHome office, online platformsHome office, call centers or online
Industry UsageTelecommunications, tech companiesRetail, service industries
Job FocusTechnical support, customer engagementHandling customer inquiries, support

Remote Smartcomm roles typically focus on technical support and customer engagement within tech or telecom industries, requiring basic communication skills. Remote Customer Service Representatives handle general inquiries across various sectors, often with similar communication requirements. While both roles are remote and customer-focused, Smartcomm positions often involve technical knowledge, whereas customer service roles emphasize general support skills.

What are popular job titles related to Remote Smartcomm jobs in Edison, NJ? For Remote Smartcomm jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Smartcomm jobs in Edison, NJ look for? The top searched job categories for Remote Smartcomm jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Smartcomm jobs? Cities near Edison, NJ with the most Remote Smartcomm job openings:
Infographic showing various Remote Smartcomm job openings in Edison, NJ as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
SmartCOMM Lead Developer

SmartCOMM Lead Developer

Derex Technologies Inc

Jersey City, NJ • On-site, Remote

$61.50 - $80.75/hr

Full-time

Posted 8 days ago


Job description

Company Description
Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.
With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.
Job Description
Role - SmartCOMM Lead Developer
Location - Remote

Job description:
This role requires you to have mix of leadership, hands-on SmartCOMM Forms Design, end-to-end Forms lifecycle process, technical leadership, people management and customer focus attitude. You should be able to design, define and determine the optimal solution patterns and architecture for Customer Communication Management products. Work closely with multiple teams on different platforms. You will collaborate with the project managers to keep project deliverables under schedule. You will work with cross-functional teams to understand market requirements and define the right solutions. You should have excellent written and oral communication skills to communicate project status and technical issues clearly.
Responsibilities:
  • Plan and manage day-to-day activities of team members
  • Lead daily stand-up meetings between onsite and offshore
  • Analyse the requirements sent by onsite and identify gaps. Highlights any risks and issues
  • Review day-to-day offshore deliverables
  • Take responsibility of offshore leave plan and resource arrangements
  • Prepare daily, weekly and monthly status reports
  • Help team in defect triage and technical challenges
  • Participate in the entire system development lifecycle and support applications in the document processing, printing, and mail business.
  • Support development and production support of correspondence applications like statements, invoices, letters etc.
  • Work on multiple initiatives within Document Delivery technology.
  • Work closely with multiple teams (Interfacing applications, project team, database administrator, developers, architect) on different platforms (such as PAS, ECM, Integration, Cloud etc.,)
  • Build and maintain reusable artifacts to process high volume data, invoke CCM Tool to compose documents
  • End-to-end process flow tracking, ensure data integrity, create reports, send to print and load to archive.
  • Help develop standard for best practice and maintain documentation.
  • Deploy code across multiple environments from test to production.
  • Diagnose and troubleshoot issues.
  • Provide production support and development of applications for Document Delivery Technology team

Required Skills:
  • Experience in SmartCOMM/Thunderhead
  • Experience in Draft Editor
  • Strong scripting background
  • Experience in Property & Casualty Insurance
  • Setting up and working with SmartComm Appliance
  • Previews and generating outputs using SmartComm API
  • Knowledge of different platforms, Mainframe, Unix & Windows
  • Experience in end-to-end migration project using accelerators
  • Experience in Dynamic data import
  • Ability to organize weekly status calls
  • Risk Management
  • Metrics & Measurements
  • Defect prevention process

Regards,
Manoj Goud
Derex Technologies INC
Contact : 973-834-5005 Ext 206
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.