Alexandria, IN · Remote
$88K - $121K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Remote - Travel Required - Up to 50% travel to customer sites, industry events, and EnerSys ... With sales and service locations throughout the world, and over 100 years of battery experience ...
Alexandria, IN · Remote
$88K - $121K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Remote - Travel Required - Up to 50% travel to customer sites, industry events, and EnerSys ... With sales and service locations throughout the world, and over 100 years of battery experience ...
$11.23 - $13.15
2% of jobs
$13.15 - $15.08
8% of jobs
$16.84 is the 25th percentile. Wages below this are outliers.
$15.08 - $17
16% of jobs
$17 - $18.93
18% of jobs
The median wage is $19.59 / hr.
$18.93 - $20.86
17% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.86 - $22.78
15% of jobs
$22.78 - $24.71
8% of jobs
$24.71 - $26.63
6% of jobs
$26.63 - $28.56
4% of jobs
$28.56 - $30.49
3% of jobs
$30.49 - $32.41
2% of jobs
$11
$20
$32
As a Remote Service Technician, your day generally involves responding to support tickets, diagnosing equipment or software issues via remote access, and guiding customers through solutions. You may use remote management tools to troubleshoot, document your work in service platforms, and sometimes coordinate with on-site teams for complex problems. Team meetings, knowledge sharing, and ongoing training sessions are also common parts of the role. The position offers variety and the chance to solve new challenges daily, all while collaborating virtually with both customers and colleagues.
A Remote Service Technician diagnoses and resolves technical issues for customers from a remote location. They provide support through phone, email, or chat to troubleshoot hardware and software problems. This role often includes guiding users through solutions, performing system updates, and ensuring minimal downtime. Strong technical knowledge, problem-solving skills, and customer service abilities are essential for success in this position.
To thrive as a Remote Service Technician, you need strong troubleshooting skills, a background in electronics or IT, and relevant technical certifications such as CompTIA A+ or manufacturer-specific credentials. Familiarity with remote diagnostic tools, ticketing systems, and cloud-based platforms is typically required in this role. Excellent communication, time management, and problem-solving abilities set top performers apart. These skills ensure technicians can efficiently resolve technical issues from a distance, maintain high customer satisfaction, and work effectively within distributed teams.
Cities near Springport, IN with the most Remote Service Technician job openings:
$88K - $121K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
7.7
Based on 55 frontline employees who took The Breakroom Quiz
199th of 540 rated manufacturers
Remote - Travel Required - Up to 50% travel to customer sites, industry events, and EnerSys facilities.
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
What We're Offering
Compensation Range: 95300-135000
Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
The Motive Power Battery Energy Storage System (BESS) Commercial Strategy Manager is responsible for identifying, developing, and deploying BESS Commercial Strategy Manager solutions tailored to the industrial motive power market. This role bridges advanced energy technologies with customer-specific operational needs, ensuring that EnerSys remains at the forefront of energy management, sustainability, and cost optimization. The Specialist will provide sales enablement, customer consultation, and technical expertise to drive adoption of BESS solutions in distribution, manufacturing, logistics, and third-party logistics (3PL) sectors.
This position requires a blend of technical expertise, consultative selling, and project leadership to drive measurable customer outcomes. Success will be defined by expanding EnerSys' market presence, delivering innovative BESS solutions, and ensuring long-term customer satisfaction.
SUPERVISORY RESPONSIBILITIES: This position may provide indirect leadership to project-based teams, Specialists, and Sales Engineers. While it does not have direct people-management responsibility, it plays a key role in mentorship, coaching, and guiding technical sales staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
-Bachelor's degree in Electrical Engineering, Mechanical Engineering, Energy Systems, or related field required.
-7+ years of experience in energy storage, renewable energy, or motive power systems strongly preferred.
-Demonstrated success in customer-facing technical sales and project leadership.
Language Skills: Strong written and verbal communication skills; ability to present technical solutions to both technical and non-technical audiences.
Mathematical Skills: Proficiency in ROI analysis, demand charge modeling, and energy cost forecasting.
Reasoning Ability: Ability to interpret energy market trends, utility tariffs, and regulatory frameworks to develop actionable customer solutions.
Computer Skills: Proficiency with energy modeling software, CRM platforms, and Microsoft Office Suite.
Certificates, Licenses, Registrations: Professional Engineering (PE) license or NABCEP Energy Storage certification preferred, not required.
Other Skills and Abilities: Knowledge of BESS technologies (lithium-ion, advanced lead-acid, controls/inverters). Familiarity with warehouse and industrial operations.
Other Qualifications: Customer-focused with ability to drive adoption of new technologies.
TRAVEL REQUIRED: Up to 50% travel to customer sites, industry events, and EnerSys facilities.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Know Your Rights
Know Your Rights (Spanish)
We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.
