Remote School Receptionist Jobs in Springfield, MA

Position: Administrative Assistant
Company: NikoHealth
Employment Type: Full-Time
Work Arrangement: Remote / Hybrid, based on business requirements

Position Summary

NikoHealth is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to provide administrative and operational support to internal teams. The successful candidate will assist with scheduling, documentation, data management, communication, recordkeeping, and day-to-day administrative activities while maintaining professionalism, accuracy, and confidentiality.

The ideal candidate is proactive, organized, comfortable working with technology, and able to manage multiple priorities in a fast-paced healthcare technology environment.

Key Responsibilities

• Provide day-to-day administrative support to managers, departments, and team members.
• Manage calendars, meetings, appointments, and scheduling activities.
• Prepare, format, organize, and maintain documents, reports, spreadsheets, and presentations.
• Handle routine email correspondence and internal communications professionally.
• Enter, update, and maintain information in company databases and business systems.
• Organize electronic files, records, and documentation for easy retrieval.
• Assist with preparing reports, tracking information, and maintaining administrative records.
• Coordinate meetings, distribute agendas or materials, and document action items when required.
• Monitor administrative requests and ensure tasks are completed within established deadlines.
• Assist with onboarding documentation and other employee-related administrative activities as assigned.
• Communicate with internal departments and external contacts to obtain information and coordinate routine activities.
• Support purchasing, invoicing, expense documentation, and other administrative processes when required.
• Maintain confidentiality of company, employee, customer, and business information.
• Identify administrative issues and communicate them to the appropriate supervisor or department.
• Assist with special projects and other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous administrative assistant, office administration, customer service, or related experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office, Google Workspace, spreadsheets, email, and calendar applications.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and competing priorities effectively.
• Professional, dependable, and service-oriented attitude.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Comfortable learning new software, databases, and technology platforms.
• Ability to work independently while collaborating effectively with remote teams.

Preferred Experience

• Experience working in healthcare, healthcare technology, SaaS, or a technology-driven organization.
• Familiarity with CRM, ERP, document-management, or project-management systems.
• Experience preparing reports, maintaining records, and coordinating administrative workflows.
• Previous experience supporting multiple departments or senior-level personnel.

Key Performance Expectations

Success in this position will be measured by accuracy, organization, responsiveness, task completion, communication, confidentiality, administrative efficiency, and the ability to meet established deadlines and service standards.

Ideal Candidate: A proactive, organized, and dependable professional who can efficiently manage administrative responsibilities, communicate effectively, maintain accurate records, and provide reliable support to a growing team.