Job Title: Senior SRE/DevOps Operations Engineer
Location: Remote
Note: MUST be a US Citizen and ONLY hold US citizenship (No dual citizens)
SAP NS2 is seeking an SAP Business Technology Platform Senior SRE/DevOps Operations Engineer to assist in ensuring the highest level of uptime and Quality of Service (QoS) for our customers. Individuals will work in a diverse environment and cross-train with other global team members.
General Responsibilities
· Provision, monitor and operate cloud services in a globally distributed team
· Analyze and solve operational issues and respond to incidents
· Exposure to working with appropriate complex systems administration, database administration and managing landscape maintenance, upgrades and hotfixes
· Maintaining the integrity and security of servers and systems
· Exposure to developing and operating monitoring policies and standards
· Ensure proper resource allocation related to the use of computing resources across cloud environments
· Conduct incident root cause analysis and implement continuous improvements
· Partner with product development team to design and enhance service reliability
· Exposure in developing and implementing testing strategies and documenting results
· Work in a diverse environment and cross-train with other global team members
· Willingness to Support On-call rotation schedule
· Flexible schedule which may include weekend or after-hours work
Requirements
· Expertise with GIT
· Expertise with Concourse including setup, management and troubleshooting of new pipelines
· Expertise with Linux specifically SUSE and Ubuntu
· Expertise with Kafka, Zookeeper and BigData technologies
· Expert in development of automation for testing, deployment, scalability and management cloud services
· Expertise with building, implementing, and/or supporting cloud monitoring tools
· Expert knowledge of Cloud Computing and Databases
· Expert understanding of web services, networking, virtualization, and internet protocols
· Ability to multitask and handle various projects, deadlines and changing priorities
· Excellent communication and prioritization skills
· Expertise with security fundamentals as they pertain to SaaS Multitenant Application systems
· Strong interpersonal, presentation and customer service skills
Desired Qualifications
· Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
· Experience with Cloud Foundry based environments
· Experience with Jenkins and/or Chef automation and Terraform
· Expert with Kubernetes, troubleshooting, operations, management and configuration of complex Kubernetes services
· Exposure to and understanding of troubleshooting IP networks and application stacks
Education
· BS/BA degree in Computer Science, Management Information Systems, or related IT discipline preferred
· ALLOWABLE SUBSTITUTION: An additional four (4) years of experience can be substituted for a BS or
· BA degree
· 15+ years of experience
Additional Requirements
· Participation in an on-call rotation for handling P1 incidents is required.
· Experience with observability tools such as Prometheus and Grafana.
