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Remote Rma Coordinator Jobs in Dallas, TX (NOW HIRING)

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Remote Rma Coordinator information

See Dallas, TX salary details

$34.1K

$56.7K

$91K

How much do remote rma coordinator jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote rma coordinator in Dallas, TX is $56,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $68,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Rma Coordinator vs Remote Customer Service Representative?

AspectRemote Rma CoordinatorRemote Customer Service Representative
CredentialsExperience in RMA processes, technical knowledge, sometimes certifications in logistics or customer supportCustomer service skills, communication skills, sometimes certifications in customer support or CRM tools
Work EnvironmentPrimarily back-office, technical support, logistics coordinationFront-line customer interaction, call centers, online chat
Industry UsageElectronics, manufacturing, tech companiesRetail, telecom, e-commerce
Search/Comparison IntentUnderstanding RMA process roles, technical supportCustomer support roles, communication skills

The Remote Rma Coordinator and Remote Customer Service Representative roles share some customer support skills but differ mainly in technical knowledge and focus. The Rma Coordinator specializes in managing return merchandise authorizations, often requiring technical or logistics expertise, while the Customer Service Representative handles general customer inquiries across various industries.

What are the key skills and qualifications needed to thrive as a Remote RMA Coordinator, and why are they important?

To thrive as a Remote RMA Coordinator, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or relevant associate degree. Familiarity with RMA (Return Merchandise Authorization) processing systems, inventory management software, and CRM tools is typically required. Excellent written communication, problem-solving abilities, and the capacity to work independently are crucial soft skills. These competencies ensure efficient processing of returns, high customer satisfaction, and smooth coordination between departments in a remote work setting.

What are Remote RMA Coordinators?

Remote RMA Coordinators are professionals who handle the process of Return Merchandise Authorization (RMA) for a company, but work remotely rather than on-site. Their primary responsibilities include managing customer return requests, processing returns, coordinating with warehouses and vendors, and ensuring that returned items are properly documented and tracked. They often communicate with customers and internal teams via email, phone, or chat to resolve issues efficiently. Strong organizational and communication skills are necessary for this role, as well as familiarity with inventory management or customer service systems.

What are some common challenges faced by Remote RMA Coordinators, and how can they be managed effectively?

Remote RMA Coordinators often juggle multiple return requests, strict deadlines, and communication across different departments and time zones. Managing these challenges requires strong organizational skills, effective use of digital collaboration tools, and proactive communication with customers and internal teams. Staying updated on company return policies and utilizing tracking systems can help ensure timely processing and high customer satisfaction. Regular check-ins with team members and clear documentation also support efficient problem-solving in a remote setting.
What are popular job titles related to Remote Rma Coordinator jobs in Dallas, TX? For Remote Rma Coordinator jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Rma Coordinator jobs in Dallas, TX look for? The top searched job categories for Remote Rma Coordinator jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Rma Coordinator jobs? Cities near Dallas, TX with the most Remote Rma Coordinator job openings:
Remote Rma Coordinator jobs near you
Infographic showing various Remote Rma Coordinator job openings in Dallas, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $56,747 per year, or $27.3 per hour.
Patient Care Coordinator - Medical Assistant- Hybrid/Remote

Patient Care Coordinator - Medical Assistant- Hybrid/Remote

Catalyst Physician Group

Plano, TX • On-site, Remote

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Catalyst Physician Group rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

COMPANY
At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.
JOB SUMMARY
The Medical Assistant- Patient Care Coordinator at Catalyst Physician Group will handle inbound and outbound communications for our offices. These calls involve a wide range of clinical and administrative requests from patients, including appointment scheduling, visit preparation, medication refills and reconciliation, and follow-up care coordination. We're a purpose-driven organization, passionate about making a positive impact on the lives of our patients and providers. Join us and be part of a rapidly growing team that's truly making a difference!
This position will be fully onsite for the first 90 days, then eligible for a hybrid remote/onsite schedule per manager's discretion. All minimum standards and performance metrics must be met to remain eligible for remote work. Active MA certification is required for this role.
ROLE AND RESPONSIBILITIES:
  • Communicate via phone, online chats, emails, and faxes with patients in a professional manner
  • Use pre-defined clinical protocols to obtain and document required clinical information
  • Identify special needs and take the proper steps to ensure patient appointments are scheduled appropriately
  • Demonstrate the ability to multitask so that priority items are completed on time each day
  • Appropriately escalate issues outside of existing protocols to meet the needs of the patient
  • Update medical history based on the information provided by the patient
  • Follow all HIPAA and privacy rules while discussing sensitive health information with the patient or their authorized delegates
  • Schedule appointments and query clinical information from the EMR (e-Clinical Works)
  • Meet performance and service level criteria
  • Work well with a diverse group of professionals in a team environment

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • Active Medical Assistant certification (CMA, RMA, or equivalent)
  • Experience with medical EMR systems
  • Knowledge of and adherence to OSHA and HIPAA rules and regulations
  • Strong interpersonal and communication skills to interact effectively with patients and team members

PREFERRED EXPERIENCE:
  • Previous experience in a Primary Care office setting
  • Athena EMR experience

COMPETITIVE BENEFIT PACKAGE:
  • Compensation commensurate with experience
  • Medical, Dental, Vision Insurance
  • Short/Long term disability Insurance
  • 401K with employer match
  • Health Savings Account options
  • Paid Holidays and PTO
  • Referral Programs

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