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Remote Riot Support Jobs in Fairfield, CA (NOW HIRING)

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Remote Riot Support information

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$22.9K

$105.1K

$161.8K

How much do remote riot support jobs pay per year?

As of May 29, 2026, the average yearly pay for remote riot support in Fairfield, CA is $105,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $126,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Riot Support Specialist, and why are they important?

To thrive as a Remote Riot Support Specialist, you need strong problem-solving abilities, customer service skills, and often a background in technical support or gaming, typically supported by familiarity with Riot Games' products. Knowledge of ticketing systems like Zendesk, live chat platforms, and troubleshooting tools is commonly required. Excellent written communication, patience, and cultural sensitivity are essential soft skills for engaging with a global player base. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and a positive experience for players in a remote support environment.

How does a Remote Riot Support specialist effectively collaborate with on-site teams during high-stress incidents?

As a Remote Riot Support specialist, much of your collaboration with on-site teams happens through real-time communication platforms, such as secure messaging and video calls. You’ll be expected to coordinate closely with field personnel, providing them with situation updates, logistics support, and resource tracking. Building trust remotely can be challenging, so clear communication and responsiveness are vital. The role often requires adapting quickly to evolving situations and maintaining a calm, solutions-oriented approach, which helps ensure the safety of both team members and affected communities.

What is a Remote Riot Support specialist?

A Remote Riot Support specialist is a professional who provides customer service, technical assistance, or community management for Riot Games products, such as League of Legends, Valorant, or other titles, but works entirely from a remote location instead of an office. These specialists help players troubleshoot issues, moderate online communities, and ensure a positive gaming experience by communicating through chat, email, or ticketing systems. Working remotely allows them to support players from anywhere in the world while maintaining Riot Games' high standards for player support and engagement.

What is the difference between Remote Riot Support vs Remote Customer Support?

AspectRemote Riot SupportRemote Customer Support
Required CredentialsBasic technical knowledge, customer service skillsCustomer service skills, sometimes technical knowledge
Work EnvironmentRemote, often in gaming or tech companiesRemote, across various industries
Employer & Industry UsageGaming companies, tech firmsRetail, telecom, tech, and service industries
Common Search & ComparisonYesYes

Remote Riot Support and Remote Customer Support both involve assisting users remotely, but Riot Support focuses on gaming-related issues within the gaming industry, requiring some technical knowledge of gaming platforms. Customer Support covers a broader range of industries and may require more general customer service skills. Both roles are remote and customer-facing, but Riot Support is specialized for gaming companies like Riot Games.

What cities near Fairfield, CA are hiring for Remote Riot Support jobs? Cities near Fairfield, CA with the most Remote Riot Support job openings:
Infographic showing various Remote Riot Support job openings in Fairfield, CA as of May 2026, with employment types broken down into 4% As Needed, 67% Full Time, 23% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 42% Physical, and 58% Remote job distribution, with an average salary of $105,090 per year, or $50.5 per hour.
Associate AI Security Resident

Associate AI Security Resident

RAND Corporation

San Francisco, CA • On-site, Remote

Other

Medical, Life, PTO

Posted yesterday


Job description

Job Type:

Term (Fixed Term)
Job Description

Overview

RAND's Center on AI, Security, and Technology (CAST), part of the Global and Emerging Risks (GER) Division conducts cutting-edge research on transformative, high-impact technologies-including artificial intelligence and biotechnology-to shape policies that protect global security and advance the public good.

Your work will address key questions related to securing AI systems, understanding their cyber capabilities, and examining their policy implications. You will be responsible for leading complex projects that span technical research, policy analysis, and infrastructure development. For example, you might lead projects to develop AI-specific threat models, build software tools for AI cyber capability evaluations, or identify critical areas for new security R&D. Your work will inform analysis delivered to senior government and industry leaders.

You will communicate the results of your work to both technical and non-technical audiences through quick-turnaround policy briefs and detailed written research products. A recent example of one of our research products is the Securing AI Model Weights report, which explored protecting frontier AI models from theft and misuse.

This position is structured as a three-year appointment with options to renew and explore opportunities for longer-term employment at RAND thereafter.

RAND's reputation for excellence is built on our commitment to high-quality, rigorous analysis and objectivity. As an Associate AI Security Resident, you'll maintain that excellence while engaging with some of the most pressing challenges of our time.

Qualifications

All research positions at RAND require excellent analytic skills; the ability to communicate clearly and effectively, both orally and in writing; the ability to work effectively as a member of a multi-disciplinary team; and a strong commitment to RAND's core values of quality and objectivity.

Required:

  • Technical experience in security engineering, software engineering, firmware engineering, hardware engineering, or related fields

  • Technical management experience, including leading cross-functional teams, managing project budgets, and mentoring and developing team members

  • Demonstrated ability to successfully lead complex projects to completion

  • Proficiency in Python, Java, C/C++, or other popular programming languages

  • Ability to develop rigorous and comprehensive threat models and identify potential system vulnerabilities

  • Excellent communication skills, both written and verbal, tailored to technical and non-technical audiences

  • Ability to reason about policy options given different technical considerations

  • Ability to work effectively in a collaborative, multidisciplinary environment

  • Fluency with MS Office suite

Preferred:

  • Graduate of the Computer Network Operations Development Program (CNODP), Remote Interactive Operator Training (RIOT), Future Operator Readiness Growth and Enrichment (FORGE), or equivalent experience

  • Experience with red team operations or offensive cyber capabilities development

  • Understanding of advanced persistent threat (APT) tactics, techniques, and procedures (TTPs) and experience with defending against them

  • Ability to think creatively about offensive and/or defensive techniques and strategies, beyond compliance with existing regulations

  • Familiarity with U.S. cybersecurity agencies, authorities, and policy development processes

  • Experience working in or with government on cybersecurity policy

  • Experience with advising non-technical stakeholders on security topics

  • Familiarity with the AI/ML hardware stack (e.g., GPUs, TPUs, data center design)

  • Familiarity with the AI/ML software stack (e.g., CUDA, PyTorch, TensorFlow, Ray)

  • Experience working on AI research, ML model training, or model deployment

  • Experience with securing AI systems

Education Requirements

RAND is hiring multiple Visiting AI Security Residents at associate I and associate II levels of experience. Minimum education requirements at the associate I level include:

A BS in Computer Science, Computer Engineering, Electrical Engineering, Cybersecurity, Information Security, Information Technology, Mathematics, Applied Mathematics, Physics, Applied Physics, Engineering Physics, Artificial Intelligence, Machine Learning, Engineering and Public Policy, Technology and Policy, National Security Policy, Policy Analysis, Political Science, International Relations, or similar AND 1 year AI-focused real-world experience is required.

OR

A Master's degree in the fields listed above is required.

Security Clearance

Ability to obtain and maintain a U.S. government clearance is preferred but not required.

Location

We are hiring for this position in San Francisco, CA, Washington, DC; Santa Monica, CA; Pittsburgh, PA; and Boston, MA. We offer a hybrid work arrangement, combining work from home and on-site options. Fully remote work within the US, along with US visa support, will also be considered.

Writing or Code Sample

Either a writing sample or a code sample is required for this position. This sample can use a recent, previously written paper or technical report (e.g., journal article, master's thesis or paper written for coursework, research project, technical analysis, briefings), or source code showing technical expertise in relevant domains.

Term

This position is a three-year term appointment with a possibility of renewal, alongside options for longer term employment.

Salary Range:

Visiting Technical Associate I = $90,400 - $134,400

Visiting Technical Associate II = $121,700 - $176,500

RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity.Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. The salary range includes base pay plus RAND's sabbatic pay (which provides additional compensation above base pay when vacation is taken). In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.

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Equal Opportunity Employer