This is a remote position. Essential Duties and Responsibilities: - Perform day-to-day operational ... Create and update ITSM documentation, such as user guides, process flows, policies, and training ...
New
This is a remote position. Essential Duties and Responsibilities: - Perform day-to-day operational ... Create and update ITSM documentation, such as user guides, process flows, policies, and training ...
New
Remote Process Server information
See Erie, PA salary details
$22.8K - $25.7K
1% of jobs
$25.7K - $28.7K
1% of jobs
$28.7K - $31.6K
4% of jobs
$34.5K is the 25th percentile. Wages below this are outliers.
$31.6K - $34.6K
19% of jobs
$34.6K - $37.5K
14% of jobs
The median wage is $39.7K / yr.
$37.5K - $40.5K
15% of jobs
$40.5K - $43.4K
11% of jobs
$45.7K is the 75th percentile. Wages above this are outliers.
$43.4K - $46.4K
14% of jobs
$46.4K - $49.3K
8% of jobs
$49.3K - $52.3K
8% of jobs
$52.3K - $55.2K
5% of jobs
$22.8K
$41.1K
$55.2K
How much do remote process server jobs pay per year?
As of Jul 5, 2026, the average yearly pay for remote process server in Erie, PA is $41,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $47,000.00 per year, depending on experience, location, and employer.
What is the difference between Remote Process Server vs Process Server?
| Aspect | Remote Process Server | Process Server |
|---|---|---|
| Credentials/Certifications | Often requires legal process service certification, sometimes remote-specific training | Requires legal process service certification, background checks |
| Work Environment | Primarily remote, with occasional in-person duties for serving documents | Primarily in-person, serving legal documents at various locations |
| Employer & Industry Usage | Legal firms, process serving companies, courts | Legal firms, courts, private process serving agencies |
| Search & Comparison Intent | Often searched for remote legal process roles, remote process service | Traditional process server roles, legal document serving |
Remote Process Servers typically handle legal document service remotely, with some in-person duties, and often require specific certifications. Process Servers usually work in person, serving documents directly at locations. Both roles are essential in legal proceedings but differ mainly in work environment and service methods.
What are the key skills and qualifications needed to thrive as a Remote Process Server, and why are they important?
To thrive as a Remote Process Server, you need a strong understanding of legal procedures, attention to detail, and typically a high school diploma or equivalent. Familiarity with case management software, GPS tracking tools, and electronic document management systems is often required. Outstanding time management, communication skills, and discretion help you stand out in this role. These abilities ensure legal documents are served accurately, efficiently, and in compliance with all regulations, which is critical for legal proceedings.
How does a Remote Process Server effectively manage communication and documentation when serving legal papers from a distance?
As a Remote Process Server, maintaining clear and timely communication with clients and legal teams is essential, especially when working off-site. Most remote servers use secure digital platforms to receive assignments, update status reports, and submit proof of service. Accurate documentation and strict adherence to local laws are crucial, as errors or delays can impact legal proceedings. Regular virtual check-ins with supervisors and clients help ensure transparency and accountability, while efficient record-keeping supports successful case resolutions.
What are Remote Process Servers?
Remote Process Servers are professionals who deliver legal documents, such as subpoenas or court summons, to individuals involved in legal proceedings, but they operate primarily through digital tools and remote communication rather than in-person delivery. They may use electronic means, coordinate with local agents, or manage logistics online to ensure documents reach the intended recipients in compliance with legal requirements. This role is especially valuable for serving documents across different regions or when in-person contact is not feasible. Remote Process Servers must stay updated on jurisdictional procedures and ensure all services are properly documented. Their work supports law firms, courts, and legal departments in maintaining due process.
What are popular job titles related to Remote Process Server jobs in Erie, PA? For Remote Process Server jobs in Erie, PA, the most frequently searched job titles are:
What job categories do people searching Remote Process Server jobs in Erie, PA look for? The top searched job categories for Remote Process Server jobs in Erie, PA are:
What cities near Erie, PA are hiring for Remote Process Server jobs? Cities near Erie, PA with the most Remote Process Server job openings:
Full-time
Medical, Life, Retirement, PTO
Posted 2 days ago
Maximus rating
6.9
Based on 292 frontline employees who took The Breakroom Quiz
243rd of 437 rated business services
Job description
Description & Requirements
Maximus is currently seeking an Analyst - IT Service Management.
This is a remote position.
Essential Duties and Responsibilities:
- Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with documented processes and procedures.
- Assist with Change Advisory Board (CAB) activities, including meeting preparation, scheduling logistics, documentation, and follow-up tasks under the direction of ITSM leadership.
- Support senior ITSM staff in the development and enhancement of ITSM processes, including requirements gathering, documentation, reporting, training materials, and rollout activities.
- Collaborate with IT and business teams to help ensure ITSM processes align with supported business workflows, escalating gaps or issues as identified.
- Monitor assigned ITSM process metrics and reports using established tools; compile trend data and findings for review by ITSM leadership.
- Provide documentation and administrative support for Major Incident response and Problem Management investigations, including meeting notes and post-incident records.
- Prepare routine ITSM reports (monthly, quarterly, and ad hoc) to support leadership visibility into service performance.
- Assist with the coordination of ITSM training activities, ensuring training materials remain accurate and current for onboarding and system use. Create and update ITSM documentation, such as user guides, process flows, policies, and training materials, following established standards.
- Support Continual Service Improvement (CSI) efforts by gathering data, documenting improvement opportunities, and assisting with communication and rollout activities.
- Participate in an on-call rotation, as required, to support deployments, changes, or major incidents during non-business hours.
Job-Specific Essential Duties and Responsibilities:
- Monitors and triages customer requests, email alerts, and system notifications while managing and auditing support tickets.
- Troubleshoots and resolves or escalates server, network, storage, security, cloud (AWS), hardware, and application issues.
- Supports large-scale enterprise IT environments, following established processes, procedures, and IT service management best practices.
- Produces performance and customer contact reports, contributes to knowledge management documentation, and trains end users on systems and software.
- Works effectively in fast-paced environments, managing multiple priorities while continuously expanding technical knowledge and skills.
- Preferred experience includes ServiceNow, ITIL-based support environments, and multi-tiered ticketing systems.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be able to pass a background investigation and obtain a 6C level of clearance.
Preferred Skills and Qualifications:
- ITIL Foundation certification.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Minimum Salary
$
80,000.00
Maximum Salary
$
85,000.00