Customer Success Manager（Remote）
Fontana, CA · Remote
$80K - $120K/yr
We have developed strategic cooperative partnerships with leading ocean carriers and logistics ... Flexible remote work environment
Customer Success Manager（Remote）
Fontana, CA · Remote
$80K - $120K/yr
We have developed strategic cooperative partnerships with leading ocean carriers and logistics ... Flexible remote work environment
Remote Ocean Logistics information
See Riverside, CA salary details
$36K - $45.2K
6% of jobs
$45.2K - $54.4K
13% of jobs
$58.2K is the 25th percentile. Wages below this are outliers.
$54.4K - $63.6K
15% of jobs
The median wage is $71.1K / yr.
$63.6K - $72.8K
20% of jobs
$72.8K - $82K
12% of jobs
$90.5K is the 75th percentile. Wages above this are outliers.
$82K - $91.2K
11% of jobs
$91.2K - $100.4K
8% of jobs
$100.4K - $109.6K
6% of jobs
$109.6K - $118.8K
4% of jobs
$118.8K - $128K
3% of jobs
$128K - $137.2K
2% of jobs
$36K
$79.6K
$137.2K
How much do remote ocean logistics jobs pay per year?
As of Jun 9, 2026, the average yearly pay for remote ocean logistics in Riverside, CA is $79,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $94,400.00 per year, depending on experience, location, and employer.
What is the difference between Remote Ocean Logistics vs Remote Supply Chain Coordinator?
| Aspect | Remote Ocean Logistics | Remote Supply Chain Coordinator |
|---|---|---|
| Credentials | Logistics certifications, maritime knowledge | Supply chain certifications, logistics experience |
| Work Environment | Maritime, shipping companies, logistics firms | Warehouses, distribution centers, logistics firms |
| Industry Usage | Shipping, freight, maritime logistics | Retail, manufacturing, distribution |
Remote Ocean Logistics focuses on managing maritime shipping operations, requiring maritime knowledge and logistics certifications. In contrast, Remote Supply Chain Coordinator handles overall supply chain processes across various industries, emphasizing coordination and logistics skills. Both roles involve remote work but serve different aspects of logistics and supply chain management.
What are the key skills and qualifications needed to thrive as a Remote Ocean Logistics Specialist, and why are they important?
To thrive as a Remote Ocean Logistics Specialist, you need expertise in supply chain management, international shipping regulations, and documentation, often supported by a degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and customs compliance platforms is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help professionals excel in coordinating shipments and resolving issues across global teams. These skills are crucial for ensuring timely, cost-effective deliveries and maintaining smooth international trade operations.
What is a Remote Ocean Logistics job?
A Remote Ocean Logistics job involves coordinating and managing the transportation of goods and cargo by sea from a remote location, often using digital tools and communication platforms. Professionals in this role handle the planning, scheduling, and tracking of shipments, ensuring that deliveries arrive on time and in compliance with international regulations. They work closely with shipping companies, freight forwarders, and clients to resolve issues and optimize routes, all while working outside of a traditional office setting.
How does a Remote Ocean Logistics professional typically collaborate with global teams and stakeholders?
As a Remote Ocean Logistics professional, you will regularly coordinate with international shipping partners, suppliers, and internal teams using virtual communication tools. Effective collaboration involves frequent video calls, prompt email correspondence, and shared digital platforms to manage documentation and track shipments in real time. Building strong working relationships remotely is key to efficiently resolving issues such as delays or customs requirements. Being proactive and responsive helps ensure smooth operations and fosters trust among global stakeholders.
What are popular job titles related to Remote Ocean Logistics jobs in Riverside, CA? For Remote Ocean Logistics jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Ocean Logistics jobs in Riverside, CA look for? The top searched job categories for Remote Ocean Logistics jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Ocean Logistics jobs? Cities near Riverside, CA with the most Remote Ocean Logistics job openings:
$80K - $120K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
About us:
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
About this role:
YQN is seeking a proactive and customer-oriented Customer Success Manager（Remote） to support and grow relationships with our clients and partners. This role is responsible for ensuring customer satisfaction, driving account retention, resolving operational issues, and coordinating cross-functional communication between clients and internal teams.
The ideal candidate is highly organized, responsive, solution-driven, and experienced in managing customer relationships in a fast-paced environment. Experience in logistics, supply chain, e-commerce, SaaS, or 3PL warehouse operations is strongly preferred.
Responsibilities:
- Manage day-to-day communication with assigned customers via email, phone, and online meetings
- Build strong long-term relationships with clients and act as the primary point of contact
- Monitor customer accounts to ensure service quality, operational performance, and customer satisfaction
- Proactively identify customer needs, issues, and business opportunities
- Coordinate with operations, warehouse, dispatch, and internal support teams to resolve customer concerns efficiently
- Track and follow up on customer requests, escalations, and service issues
- Conduct regular business reviews and provide operational updates to customers
- Support onboarding and training for new customers
- Maintain accurate records in CRM systems and internal tracking tools
- Collect customer feedback and collaborate with leadership to improve processes and service quality
- Assist with account expansion and retention initiatives
Qualifications:
- Bachelor’s degree preferred
- 3+ years of experience in Customer Success, Account Management, Client Services, or related roles
- Experience in logistics, transportation, 3PL, supply chain, or e-commerce industries preferred
- Strong communication and interpersonal skills
- Excellent problem-solving and organizational abilities
- Ability to manage multiple accounts and priorities simultaneously
- Comfortable working independently in a remote environment
- Proficient in Microsoft Office, Google Workspace, and CRM systems
- Bilingual in English and Chinese is strongly preferred
Preferred Skills:
- Experience working with cross-border logistics or warehouse operations
- Data analysis and reporting experience
- Familiarity with KPI tracking and SLA management
- Ability to handle customer escalations professionally and efficiently
Work type: Full-time, Remote (U.S.-based)
Compensation&Benefits:
- Pay: $80k - $120k
- Paid time off and holidays, Medical/Dental/Vision insurance, 401(K)
- Career growth opportunities within a fast-growing company
- Flexible remote work environment