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Remote Music Assistant Jobs in Racine, WI (NOW HIRING)

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Remote Music Assistant information

What are the key skills and qualifications needed to thrive as a Remote Music Assistant, and why are they important?

To thrive as a Remote Music Assistant, you need a strong background in music administration, organization, and basic knowledge of music theory or production, often supported by experience in the music industry or related education. Familiarity with digital audio workstations (DAWs), cloud collaboration platforms, and music cataloging software is commonly required. Excellent communication, time management, and attention to detail are vital soft skills for coordinating remotely with artists, managers, and other stakeholders. These skills ensure efficient support, seamless collaboration, and the smooth execution of musical projects in a remote environment.

How does a Remote Music Assistant typically collaborate with producers and artists in a virtual setting?

As a Remote Music Assistant, you’ll frequently communicate with producers, artists, and other team members using project management tools, video calls, and shared cloud storage. Your role may involve coordinating schedules, managing digital files, assisting with session prep, and relaying feedback between stakeholders. Effective collaboration relies on clear written communication, proactive updates, and flexibility with time zones. Staying organized and responsive is key to ensuring smooth workflows and maintaining strong professional relationships in a remote environment.

What are Remote Music Assistants?

Remote Music Assistants are professionals who support musicians, producers, or music industry teams from a remote location. Their duties often include scheduling, organizing digital files, managing emails, coordinating virtual meetings, researching music trends, and assisting with social media or promotional tasks. They may also handle basic audio editing or help with playlist curation, depending on their skills. This role allows music professionals to stay organized and focused on their creative work while administrative and logistical tasks are managed virtually.

What is the difference between Remote Music Assistant vs Remote Music Producer?

AspectRemote Music AssistantRemote Music Producer
CredentialsBasic music knowledge, organizational skillsAdvanced music production skills, software proficiency
Work EnvironmentHome office, studio supportHome studio, collaborative online platforms
Industry UsageSupporting roles in music projectsLeading production, creating original music
Search IntentAssistants in music tasksProducers managing entire projects

Remote Music Assistants typically support music teams with administrative and organizational tasks, requiring basic music knowledge. Remote Music Producers lead the creative process, needing advanced production skills. While both roles work remotely within the music industry, their responsibilities and skill levels differ significantly.

What are popular job titles related to Remote Music Assistant jobs in Racine, WI? For Remote Music Assistant jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Music Assistant jobs in Racine, WI look for? The top searched job categories for Remote Music Assistant jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Music Assistant jobs? Cities near Racine, WI with the most Remote Music Assistant job openings:
Remote Music Assistant jobs near you
Infographic showing various Remote Music Assistant job openings in Racine, WI as of May 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 26% In-person, and 74% Remote job distribution.

Customer Service Mon-Fri

Five Star Solutions

Milwaukee, WI • Remote

$14/hr

Full-time

Posted 2 days ago

Job description

Music lovers keep reading!  We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat.
Qualifications
  • 1 year of customer service or customer support experience
  • 1 year of previous call center or office background experience required
  • A high school diploma or GED is preferred
  • Technical savvy (able to toggle between multiple browsers & systems using dual monitors)
  • Previous experience using Outlook, Word & Excel preferred
  • Knowledge of CRM systems a plus
  • Previous remote work from home experience a plus
  • Quick learner and able to work independently
  • Strong phone and verbal communication skills along with active listening
  • Must be at least 18 years of age
  • A background check and drug screen applicable with state and federal laws is required
  • Must be able to speak, read, write and understand English
Responsibilities
  • In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat
  • Manage large amounts of inbound calls in a timely manner
  • Able to work without a script and maintain call control
  • Identify customers' needs, clarify information, research and provide solutions and/or alternatives
  • Access company and client resources provided to accurately handle the call
  • Identify upsell/cross-sell opportunities
  • Actively participate in efforts to support customer satisfaction and maintain quality
  • Skillfully change from one task to another without loss of efficiency or composure
  • Ability to multi-task using multiple system pending the clients working environment
  • Successfully complete all training sessions
  • Effectively communicate with patience and understanding
  • Remain positive and professional in all customer interactions
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas
  • Flexibility to cross train as requested
  • Maintain the utmost confidentiality and security as it pertains to Five Star Call Centers policies
  • Perform other duties as assigned*
Required Skills/Abilities
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Maintaining composure in challenging situations
  • Ability to use technology effectively and productively
  • Regularly required to sit
  • Regularly required to use hands to feel, handle and control objects
  • Occasionally required to reach, stoop, kneel, or crouch
  • Occasionally required to lift and/or carry loads of up to 30 lbs
  • All standard vision abilities are required
  • All standard hearing abilities are required
Equipment Provided Option
  • Equipment will be shipped to you.  
  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance 
Shifts between 8:00am-5:00pm (CST) ; Work Days - M-F 
Paid Training - typically 3 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.