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Remote Loyalty Program Jobs in Norwich, CT (NOW HIRING)

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Remote Loyalty Program information

See Norwich, CT salary details

$25K

$52.4K

$90.6K

How much do remote loyalty program jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote loyalty program in Norwich, CT is $52,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $59,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote loyalty program manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What is a remote loyalty program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.
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Remote Loyalty Program jobs near you

Loyalty and Customer Engagement Product Manager

First Citizens Bank

Carolina, RI • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a remote role that could be hired in North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, Tennessee, Kentucky, Louisiana, Texas, Arkansas

The Loyalty and Customer Engagement Product Manager supports Card Strategy at First Citizens Bank, focusing on Loyalty. The role is responsible for the execution of marketing campaign and market analysis, alongside enhancing and refining current Loyalty program. Reviews customer engagement, quantitative analysis, and market trends to facilitate development of the Loyalty product. Coordinates all functions of development from conception to implementation to analyzing post-production performance. Suggests enhancements, monitors customer experience, and ensures compliance with best practices.


Responsibilities
  • Development - Assists in all stages of development for a business product. This includes but is not limited to planning & design, compiling resources, execution, and monitoring product launch. Tracks and reports progress to appropriate parties.
  • Product Management - Ensures products are developed and managed with a coordinated strategy. Collaborates with both internal and external parties to implement enhancements and resolve issues.
  • Market Analysis - Conducts analysis of market trends including changing regulations, competitor options, and evolving customer needs. Recommends changes based on analysis results to increase profitability and product appeal.
  • Customer Engagement - Tracks customer experience through all stages of a product. Develops strategies to ensure customer satisfaction and acquisition.

Qualifications

Bachelor's Degree and 6 years of experience in Product Management

OR

High School Diploma or GED and 10 years of experience in Product Management

Preferred Qualifications: 

  • Card or Loyalty experience; both would be preferred, but not required
  • Customer engagement marketing experience
  • Proficient in data analytics and financial analysis
  • Prior P&L management
  • Located in Eastern or Central Time Zone
  • Currently in the banking industry

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Product Management

OR

High School Diploma or GED and 10 years of experience in Product Management

Preferred Qualifications: 

  • Card or Loyalty experience; both would be preferred, but not required
  • Customer engagement marketing experience
  • Proficient in data analytics and financial analysis
  • Prior P&L management
  • Located in Eastern or Central Time Zone
  • Currently in the banking industry

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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