Remote Role Responsibilities * Oversee cash posting and payment reconciliation operations ... Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox ...
Quick apply
Remote Role Responsibilities * Oversee cash posting and payment reconciliation operations ... Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox ...
Guest Services Coordinator
Santa Barbara, CA · Remote
$25 - $30/hr
Process reservation payments (initial and final). * Respond to all reservation inquiries, both ... Send access/lockbox details to all incoming guests * Input owner blocks if an owner does not use ...
Quick apply
Guest Services Coordinator
Santa Barbara, CA · Remote
$25 - $30/hr
Process reservation payments (initial and final). * Respond to all reservation inquiries, both ... Send access/lockbox details to all incoming guests * Input owner blocks if an owner does not use ...
Incentives Coordinator
Irvine, CA · Hybrid
$18 - $28/hr
Process incoming checks, route them to the Enfin deposit lockbox, and update payment records in the incentive tracker. REQUIRED QUALIFICATIONS: * Bachelor's degree in business, operations, or related ...
Incentives Coordinator
Irvine, CA · Hybrid
$18 - $28/hr
Process incoming checks, route them to the Enfin deposit lockbox, and update payment records in the incentive tracker. REQUIRED QUALIFICATIONS: * Bachelor's degree in business, operations, or related ...
Remote Lockbox Processor information
What are the key skills and qualifications needed to thrive as a remote lockbox processor?
To thrive as a Remote Lockbox Processor, you need strong attention to detail, data entry accuracy, and basic accounting or banking knowledge, often supported by a high school diploma or equivalent. Familiarity with lockbox processing software, document scanning systems, and financial databases is typically required. Excellent organizational skills, time management, and reliability are crucial soft skills for meeting strict deadlines and maintaining data integrity. These competencies ensure efficient, error-free processing of payments and sensitive financial information in a remote environment.
What is a remote lockbox processor?
Remote Lockbox Processors are professionals who handle the processing of payments and documents received through lockbox services, typically for financial institutions or large corporations. Working remotely, they are responsible for reviewing, scanning, and verifying payments such as checks and accompanying documents, ensuring all transactions are accurately recorded. Their role helps streamline payment processing, improves efficiency, and reduces the risk of errors or fraud. The position requires strong attention to detail, familiarity with digital document management, and adherence to security protocols.
What are some common challenges faced by remote lockbox processors, and how can they be effectively managed?
Remote Lockbox Processors often encounter challenges such as processing high volumes of transactions under tight deadlines and ensuring accuracy while working independently. Adapting to different banking systems and maintaining secure handling of sensitive information are also crucial aspects of the role. Effective time management, attention to detail, and strong communication with supervisors or team members can help address these challenges. Regular training on fraud prevention and updates in payment processing technology further support success in this remote environment.
What is the difference between Remote Lockbox Processor vs Remote Deposit Capture Specialist?
| Aspect | Remote Lockbox Processor | Remote Deposit Capture Specialist |
|---|---|---|
| Credentials | Basic banking certifications, data entry skills | Banking or finance certifications, technical skills |
| Work Environment | Remote, data processing centers | Remote, banking institutions or financial services |
| Industry Usage | Financial institutions, payment processing | Banking, retail, and commercial banking sectors |
| Search & Comparison Intent | Understanding processing roles in banking | Technical deposit processing tasks |
The Remote Lockbox Processor primarily handles payment processing and data entry for financial institutions, focusing on managing incoming payments. The Remote Deposit Capture Specialist, on the other hand, specializes in capturing and processing digital check deposits remotely. While both roles are remote and involve banking operations, the Lockbox Processor emphasizes data management, whereas the Deposit Capture Specialist focuses on digital deposit technology.
What are popular job titles related to Remote Lockbox Processor jobs in California? For Remote Lockbox Processor jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Lockbox Processor jobs in California look for? The top searched job categories for Remote Lockbox Processor jobs in California are:
What cities in California are hiring for Remote Lockbox Processor jobs? Cities in California with the most Remote Lockbox Processor job openings:
$85/hr
Full-time
Re-posted 4 days ago
Job description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Payment-posting & Reconciliation Manager
Type: Contract
Compensation: $85/hour
Location: Remote
Role Responsibilities
- Oversee cash posting and payment reconciliation operations, including ERA/835 processing, manual EOB posting, and lockbox reconciliation.
- Evaluate AI-generated payment posting outputs, ERA matching recommendations, and reconciliation reports for accuracy and completeness.
- Manage electronic and manual payment posting workflows across multiple payers and payment types.
- Reconcile posted payments against bank deposits, lockbox reports, and payer remittances to ensure accuracy.
- Identify and resolve posting errors, misapplied payments, and unapplied cash.
- Monitor cash posting KPIs, including posting accuracy rates, days to post, unapplied cash balances, and reconciliation variance.
- Collaborate with billing, A/R, and finance teams to resolve payment discrepancies and ensure timely cash close.
- Ensure compliance with internal controls, HIPAA, and audit requirements for cash handling.
- Annotate AI outputs and provide structured feedback to support AI training datasets.
Qualifications
Must-Have
- 5+ years of experience in cash posting, payment reconciliation, or revenue cycle operations, with at least 2 years in a management role.
- Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox reconciliation.
- Strong understanding of payer payment methodologies and remittance adjustment reason codes.
- Experience managing high-volume payment posting operations across multiple payers.
- Proficiency with billing systems and payment posting platforms (Epic, Athenahealth, or equivalent).
- Exceptional written and verbal English communication skills.
- High attention to detail with the ability to identify posting errors and discrepancies in AI-generated payment outputs.
Preferred
- CRCR, CPC, or CHFP certification.
- Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
- Background in hospital or physician group cash posting operations with multi-payer complexity.
- Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
- Experience developing cash posting SOPs and internal control frameworks.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.