PR · Remote
$12/hr
... chat or email, assisting them with all their needs. Schedule: Flexible work schedule options ... 11 operating system must be used (some clients will accept an AppleOS) Work Environment ...
Quick apply
PR · Remote
$12/hr
... chat or email, assisting them with all their needs. Schedule: Flexible work schedule options ... 11 operating system must be used (some clients will accept an AppleOS) Work Environment ...
$16.75 - $21.50/hr
... live healthier lives. The work you do with our team will directly improve health outcomes by ... Complies with departmental Business Rules and Standard Operating Procedures * Review and research ...
$16.75 - $21.50/hr
... live healthier lives. The work you do with our team will directly improve health outcomes by ... Complies with departmental Business Rules and Standard Operating Procedures * Review and research ...
San Juan, PR · Remote
$16.75 - $21.50/hr
... live healthier lives. The work you do with our team will directly improve health outcomes by ... Complies with departmental Business Rules and Standard Operating Procedures * Review and research ...
San Juan, PR · Remote
$16.75 - $21.50/hr
... live healthier lives. The work you do with our team will directly improve health outcomes by ... Complies with departmental Business Rules and Standard Operating Procedures * Review and research ...
A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.
To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.
A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.
PR • Remote
$12/hr
Full-time
Posted 26 days ago
Puerto Rico APR
Please apply from alaptopordesktop.
Three things to DECIDE if contract work is for you:
What Omni looks for in INDEPENDENT Contractors:
Omni Platform Overview - Click to download & review BEFORE starting your application!
Set your own schedule.Get paid.Enjoy the Freelance life.
Work from home
No hassles of commuting
Gain experience in different industries
Competitive pay rates
Overview
As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.
Schedule:
Flexible work schedule options available
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you (within client hours of operation)
Earnings & Revenue:
Contract earnings $12 per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
Wired USB headset with microphone for clear communication
High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Valid and up-to-date antivirus software installed
Smart phone, Android tablet or iPad needed for authentication into client and Omni systems
Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
Quiet, uninterrupted space
Organized desk area
Contractual Relationship:The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
Sourced by ZipRecruiter
Strategic planning consulting services
51 - 200 Employees
Englewood, CO, US
2016
