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Remote Game Moderator Jobs in Texas (NOW HIRING)

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Remote Game Moderator information

What is the difference between Remote Game Moderator vs Remote Customer Support Agent?

AspectRemote Game ModeratorRemote Customer Support Agent
Required CredentialsBasic gaming knowledge, communication skillsCustomer service experience, communication skills
Work EnvironmentOnline gaming platforms, chat roomsCustomer service software, email, chat
Employer & Industry UsageGaming companies, online platformsRetail, tech companies, service providers
Common Search & ComparisonYesYes

Remote Game Moderators and Remote Customer Support Agents both require strong communication skills and online work environments. However, Game Moderators focus on managing gaming communities and ensuring fair play, while Customer Support Agents assist customers with product or service issues. Both roles are vital in their industries and often searched together by job seekers interested in remote online roles.

What are some common challenges faced by remote game moderators and how can they be managed?

Remote game moderators often encounter challenges such as handling disruptive player behavior, managing high-volume player reports, and maintaining consistent communication with their moderation team. Successfully navigating these issues requires strong conflict resolution skills, the ability to stay objective under pressure, and efficient use of moderation tools provided by the platform. Regular team check-ins and thorough training on community guidelines can also help moderators stay aligned and supported while working remotely.

What are the key skills and qualifications needed to thrive as a Remote Game Moderator, and why are they important?

To thrive as a Remote Game Moderator, you need a strong understanding of online gaming communities, game rules, and conflict resolution, often supported by experience in customer support or moderation. Familiarity with moderation tools, ticketing systems, and communication platforms like Discord or Slack is typically required. Excellent communication, impartial judgment, and patience are key soft skills that help build trust with players and effectively resolve issues. These skills ensure a safe, fair, and enjoyable gaming environment, which is essential for maintaining community engagement and game reputation.

What are Remote Game Moderators?

Remote Game Moderators are professionals who oversee the conduct and interactions of players in online games, ensuring that community guidelines and rules are followed. They work remotely, often from home, and are responsible for identifying and addressing toxic behavior, cheating, or any violations of the game's terms of service. Their duties typically include monitoring chat, reviewing reports from players, issuing warnings or bans, and sometimes assisting with customer support. Remote Game Moderators help maintain a fun, safe, and fair gaming environment for everyone.
What are popular job titles related to Remote Game Moderator jobs in Texas? For Remote Game Moderator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Game Moderator jobs in Texas look for? The top searched job categories for Remote Game Moderator jobs in Texas are:
What cities in Texas are hiring for Remote Game Moderator jobs? Cities in Texas with the most Remote Game Moderator job openings:
Remote Game Moderator jobs near you
Live-Stream Lead Social Media Community Moderator

Live-Stream Lead Social Media Community Moderator

Social Factor

Fort Worth, TX • On-site, Remote

$109K/yr

Temporary

Posted 15 days ago

Job description

Social Factor is getting into the game! We are looking for US-based, remote, temporary Lead Social Media Community Moderators available to work on Sunday, during the afternoon & evening shifts, from August through January, a minimum of 12 Sundays is required. The Lead Community Moderator role will work to develop strong, growing, digital communities for active live stream events.
This is a great gig for experience, leadership minded moderators who would love some extra work, have Sunday availability, love sports, and want to be involved with a winning client.
We are hiring from the following states: Arkansas, Arizona, Florida, Georgia, Indiana, Maryland, Michigan, Mississippi, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, and Virginia.
Temporary Lead Community Moderator Qualifications:
  • Previous social media community moderation experience and management of teams required
  • Consistent, daily support for moderators on shift.
  • The first line of defense for missed shifts/chat greeting "clock-ins"
  • Gatekeepers of potential client escalations to Social Care Manager
  • Owners of daily client workflow
  • Exceptional organizational and multitasking abilities
  • Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands), including spelling and grammar skills
  • Strong willingness to learn and think critically; a proactive approach
  • High energy with the capability to multitask in a dynamic, rapidly growing organization
  • Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
  • Knowledge of and experience with the major social media platforms: Youtube, FB, Twitter, Instagram, etc.
  • Proficiency in Microsoft Office Suite and Google Workspace.
  • Ability to analyze social media metrics
  • Project management tools, such as Asana, Basecamp or Trello experience is a plus.
  • Knowledge of social media management platforms such as Brandwatch, Khoros, and Sprinklr is a plus, but not required.
  • Youtube LCR, Discord, & Twitch moderation is a plus
  • Sunday afternoon/evening shift availability (11:30am-7pmCT)
  • Minimum of Windows 10 and macOS 12.X (Windows Hello or Apple TouchID)
  • Internet speed requirement of a minimum of 150 mbps

Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients' brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities to work with Fortune 100 and Fortune 500 companies.
Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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