Raleigh, NC · On-site +1
$43K - $58K/yr
Manage the communications content calendar and coordinate messaging across teams * Create written ... Hybrid or remote work for 1-2 days per week may be discussed.
Raleigh, NC · On-site +1
$43K - $58K/yr
Manage the communications content calendar and coordinate messaging across teams * Create written ... Hybrid or remote work for 1-2 days per week may be discussed.
$9.11 - $10.43
1% of jobs
$10.43 - $11.75
2% of jobs
$11.75 - $13.06
4% of jobs
$13.06 - $14.38
14% of jobs
$14.57 is the 25th percentile. Wages below this are outliers.
$14.38 - $15.70
27% of jobs
The median wage is $15.90 / hr.
$15.70 - $17.02
14% of jobs
$18.04 is the 75th percentile. Wages above this are outliers.
$17.02 - $18.33
17% of jobs
$18.33 - $19.65
10% of jobs
$19.65 - $20.97
6% of jobs
$20.97 - $22.28
3% of jobs
$22.28 - $23.60
2% of jobs
$9
$16
$23
| Aspect | Remote Facebook Messenger | Remote Customer Support Representative |
|---|---|---|
| Primary Role | Managing and engaging with customers via Facebook Messenger | Handling customer inquiries across various channels, including phone, email, and chat |
| Required Skills | Social media proficiency, communication skills, familiarity with Facebook platform | Customer service skills, communication, problem-solving, multi-channel support |
| Work Environment | Remote, social media platforms, online communication tools | Remote, CRM software, multi-channel communication tools |
| Common Certifications | Social media marketing, customer service certifications | Customer service certifications, CRM training |
Remote Facebook Messenger roles focus on managing customer interactions specifically through Facebook's messaging platform, requiring social media skills. In contrast, Remote Customer Support Representatives handle inquiries across multiple channels, emphasizing broader customer service expertise. Both roles are remote and involve online communication, but the platforms and specific skills differ.
Raleigh, NC • On-site, Remote
$43K - $58K/yr
Full-time
Retirement
Posted 13 days ago
Status: Full-time or Part-time (based on the right candidate)
Reports to: Director of Operations
Position Overview
Mission Triangle is seeking a Marketing & Communications Coordinator or Specialist to execute and support marketing and communications for our organization. Based on the right candidate's experience, skill set, and preference, the position may be full-time or part-time and may emphasize primarily tactical execution or include increased responsibility for marketing strategy and planning. Entry-level or junior candidates will focus more on execution and skill development, while more experienced candidates may help shape strategy, campaigns, and growth initiatives.
The Marketing & Communications Coordinator / Specialist plays a key role in communicating with current nonprofits and champions, while also helping Mission Triangle grow by marketing our mission, programs, and offerings to new nonprofits and champions. This role helps increase awareness, engagement, and participation in Mission Triangle's work to help Christian-led nonprofits increase their Kingdom impact.
Duties and Responsibilities
Marketing & Communications Execution
Execute marketing and communications across email, social media, physical, and digital platforms
Manage the communications content calendar and coordinate messaging across teams
Create written and visual content to support organizational goals and campaigns
Design graphics and visual assets as needed
Track engagement metrics and make improvements to communications over time
Champion Marketing & Communications
Partner with the Development Team to promote champion events, fundraising initiatives, and cultivation efforts
Create newsletters, thank-you communications, event collateral and campaign follow-up materials
Support end-of-year fundraising communications and the design of the annual report
Nonprofit Marketing & Communications
Partner with the Program Team to communicate with nonprofits through newsletters, event invitations, and program updates
Promote Mission Triangle's no-cost and fee-based offerings to increase awareness and participation
Highlight nonprofit stories, outcomes, and impact through multiple channels
Growth Marketing
Support marketing efforts to attract new nonprofits and champions
Assist with outreach and campaigns that build awareness of Mission Triangle's mission, services, and impact
Contribute ideas and execution support to increase engagement and reach
Marketing PathWay (LMS)
Execute marketing and communications for PathWay, Mission Triangle's learning management system
Promote PathWay to existing nonprofits to encourage awareness, adoption, and engagement
Support marketing efforts introducing PathWay to new nonprofits
Collaborate with internal teams to clearly communicate PathWay's value, outcomes, and use cases
Social Media Management
Manage Mission Triangle's social media presence
Create and publish content on LinkedIn, Instagram, and Facebook
Engage with nonprofits, champions, and partners via social media
Capture photos and stories at events for marketing and communications use
Marketing Strategy (Scope Based on Experience)
Depending on experience and interest, this role may also:
Contribute to or help lead marketing planning and campaign strategy
Help define target audiences, messaging, and goals for key initiatives
Recommend improvements to marketing systems, tools, and processes
Partner with leadership on ideas to strengthen outreach, engagement, and growth
Qualifications
Must be a follower of Jesus Christ & agree with Mission Triangle's statement of faith & core values
Strong written and verbal communication skills
Experience or demonstrated ability in marketing, communications, email campaigns, social media, and graphic design
Experience with Canva, Campaign Monitor, MailChimp, Adobe Photoshop or similar tools
Ability to manage multiple projects and deadlines
Comfort working independently and collaboratively
4-year degree preferred, but not required depending on experience
Mission Triangle welcomes candidates ranging from entry-level to experienced marketing professionals. The scope of responsibility and strategic involvement will adjust accordingly.
Compensation & Benefits
Competitive compensation based on experience and role scope. Benefits vary depending on full-time or part-time. 401K with match is available regardless of full-time or part-time status.
Working Conditions
This role is primarily office-based, with most hours occurring during core business hours (Monday-Friday, 9am-5pm). Hybrid or remote work for 1-2 days per week may be discussed.