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We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

THIS POSITION IS REMOTE 

The Senior Accounts Payable Specialist supports AP Shared Services by owning complex supplier, invoice, payment, and property-related issues. This role serves as an escalation resource, performs supplier statement reconciliation and root cause analysis, supports compliance with internal controls and SOX requirements, and partners cross-functionally to improve AP processes and service levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties may be assigned as necessary:

• Responds to supplier, property, and internal stakeholder inquiries, providing timely and effective customer service and documenting root causes of recurring issues.
• Reviews invoices for proper handling, coding, approval routing, supporting documentation, and compliance with AP policies.
• Reconciles complex supplier statements using Excel tools such as VLOOKUP, XLOOKUP, pivot tables, and other research methods; partners with assigned suppliers to resolve open items and prevent recurrence.
• Serves as an escalation point for urgent property requests, payment issues, invoice disputes, supplier follow-up, Coupa/Oracle workflow issues, and other complex AP matters.
• Identifies trends driving urgent requests, invoice delays, supplier issues, or payment exceptions and recommends process improvements to reduce recurrence.
• Assists in auditing invoice batches, supplier accounts, and workflow items prior to posting or payment processing, as needed.
• Serves as a liaison to property Finance teams, Procurement, Vendor Maintenance, Treasury, and internal AP teams to resolve issues and streamline processes.
• Applies sound judgment and maintains strong internal controls with a general understanding of SOX requirements, approval controls, and segregation of duties.
• Monitors assigned supplier accounts, aging items, open statement issues, and AP performance measures; provides feedback and implements approved process changes.
• Supports AP Specialists by providing guidance, training, issue resolution support, and knowledge-sharing on AP processes and systems.
• Maintains strong supplier relations and professional working relationships with all levels of the business.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Supports special projects, reporting, process documentation, system testing, and other duties as assigned.

Reasonable accommodation may be provided to enable qualified individuals to perform the essential functions.

• Must be at least 21 years of age.
• Associate degree in Accounting, Finance, Business, or a related field preferred; three or more years of accounts payable, accounting, shared services, or related experience required; or equivalent combination of education and experience.
• Experience with a multi-unit company, shared services environment, or high-volume AP operation preferred.
• Experience with Coupa, Oracle, or similar ERP / procure-to-pay systems preferred.
• Intermediate to advanced Microsoft Excel skills preferred, including VLOOKUP, XLOOKUP, pivot tables, filtering, and data analysis.
• Must be proficient in Microsoft Outlook, Word, and other Microsoft applications.
• Must have the ability to research complex issues, identify root causes, document findings, and communicate resolution steps clearly.
• Must have strong attention to detail, particularly when reviewing invoices, supplier, payment, and system data.
• Must have excellent verbal and written communication skills.
• Must be able to work independently with minimal supervision and exercise sound judgment when escalating issues.
• Must have strong organization skills with the ability to prioritize and handle multiple tasks, deadlines, and stakeholder requests at once.
• Ability to effectively present information and respond to questions from managers, suppliers, property teams, internal customers, and business partners.
• Must be able to develop and maintain cordial and professional relationships with all levels of the business.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as policies, procedure manuals, system instructions, supplier correspondence, and business communications. Ability to communicate verbally and in writing in English is required.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to analyze AP issues involving multiple variables, research system and supplier data, and recommend practical resolution steps.

WORK ENVIRONMENT

This role is fully remote. Team member must maintain a professional remote work environment, reliable internet access, and availability during standard business hours or as business needs require.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer