Remote Reports To: Manager, Practice Management Systems Position Overview The Practice Management ... Support Picture Archiving and Communication Systems (PACS), digital radiography, dental imaging ...
Remote Reports To: Manager, Practice Management Systems Position Overview The Practice Management ... Support Picture Archiving and Communication Systems (PACS), digital radiography, dental imaging ...
Remote Dental Radiography information
What is the difference between Remote Dental Radiography vs Remote Dental Assisting?
| Aspect | Remote Dental Radiography | Remote Dental Assisting |
|---|---|---|
| Credentials | Dental Radiography Certification | Dental Assistant Certification |
| Work Environment | Remote, often from home or telehealth settings | Remote or in-office dental clinics |
| Industry Usage | Dental practices, telehealth services | Dental offices, clinics, hospitals |
| Job Focus | Capturing and processing dental X-rays | Assisting with patient care and procedures |
Remote Dental Radiography involves capturing dental X-rays remotely, requiring specific certification, and often working from home. In contrast, Remote Dental Assisting focuses on supporting dental procedures and patient care, which may be remote or in-office. Both roles are essential in dental healthcare but differ in responsibilities and required credentials.
What is remote dental radiography?
Remote dental radiography refers to the process of capturing dental X-ray images at one location and then transmitting them digitally to a dentist or radiologist at another location for interpretation. This approach allows patients in remote or underserved areas to access specialized dental imaging services without needing to travel. It leverages digital imaging technology and secure internet connections to ensure timely diagnosis and treatment planning. Remote dental radiography can increase efficiency, reduce wait times, and improve patient care.
How does a Remote Dental Radiography professional typically collaborate with dental teams and ensure accurate image interpretation?
As a Remote Dental Radiography professional, you will regularly communicate with dentists, hygienists, and administrative staff through secure digital platforms to discuss patient cases, clarify imaging requests, and provide timely feedback on radiographic findings. You’ll often use cloud-based image sharing and reporting tools to review, annotate, and transmit radiographs. Building strong professional relationships and maintaining clear, responsive communication is key to ensuring that image interpretations are accurate and useful for patient care, despite not being onsite. Familiarity with HIPAA-compliant technology and workflows is essential for seamless collaboration and patient data security.
What are the key skills and qualifications needed to thrive as a Remote Dental Radiography Technician, and why are they important?
To thrive as a Remote Dental Radiography Technician, you need a solid background in dental anatomy, radiographic techniques, and a certification in dental radiography or dental assisting. Familiarity with digital imaging software, Picture Archiving and Communication Systems (PACS), and HIPAA-compliant telehealth platforms is essential. Attention to detail, strong communication, and the ability to work independently make someone excel in this role. These skills ensure accurate image capture, effective remote collaboration, and the protection of patient data in a virtual environment.
What are popular job titles related to Remote Dental Radiography jobs in Alabama? For Remote Dental Radiography jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Dental Radiography jobs in Alabama look for? The top searched job categories for Remote Dental Radiography jobs in Alabama are:
What cities in Alabama are hiring for Remote Dental Radiography jobs? Cities in Alabama with the most Remote Dental Radiography job openings:
Full-time
Posted 8 days ago
Job description
General Information
Ref #
51675
Department
Data / technology
Job Site
Mission Pet Health
Date Published
06-24-2026
Pay Class
Full-Time
Job Description
Practice Management Systems Support Specialist
Location: Remote
Reports To: Manager, Practice Management Systems
Position Overview
The Practice Management Systems (PMS) Support Specialist plays a critical role in supporting, maintaining, and optimizing veterinary software applications across Mission Pet Health hospitals. This position serves as a technical and operational resource for hospital teams, providing support for practice management systems, imaging platforms (PACS), third-party integrations, and software conversions.
The ideal candidate combines veterinary software expertise, strong technical troubleshooting skills, project coordination experience, and a passion for improving the hospital user experience through technology. This role works closely with hospital leadership, vendors, IT teams, and operational stakeholders to ensure reliable system performance, effective workflows, and successful technology adoption.
Key Responsibilities
Practice Management Systems Support
Conversions & Project Coordination
Integrations & Technical Systems
PACS & Imaging Systems Support
Training & Continuous Improvement
Responsibilities and Benefits
Qualifications
Required
Preferred
What Success Looks Like
Ref #
51675
Department
Data / technology
Job Site
Mission Pet Health
Date Published
06-24-2026
Pay Class
Full-Time
Job Description
Practice Management Systems Support Specialist
Location: Remote
Reports To: Manager, Practice Management Systems
Position Overview
The Practice Management Systems (PMS) Support Specialist plays a critical role in supporting, maintaining, and optimizing veterinary software applications across Mission Pet Health hospitals. This position serves as a technical and operational resource for hospital teams, providing support for practice management systems, imaging platforms (PACS), third-party integrations, and software conversions.
The ideal candidate combines veterinary software expertise, strong technical troubleshooting skills, project coordination experience, and a passion for improving the hospital user experience through technology. This role works closely with hospital leadership, vendors, IT teams, and operational stakeholders to ensure reliable system performance, effective workflows, and successful technology adoption.
Key Responsibilities
Practice Management Systems Support
- Provide advanced support for veterinary practice management systems including ezyVet, Cornerstone, AVImark, Impromed, Pulse, and other approved platforms.
- Troubleshoot application issues, configuration concerns, workflow challenges, and user-reported problems.
- Escalate software defects and complex issues to vendors while managing communication through resolution.
- Support hospital teams with system optimization, workflow improvements, and best-practice recommendations.
- Create and maintain knowledge base articles, troubleshooting guides, job aids, and training materials.
Conversions & Project Coordination
- Coordinate veterinary software conversions, including project timelines, stakeholder communication, data migration activities, and go-live support.
- Assist with implementation of new hospitals, mergers, acquisitions, and software rollouts.
- Support testing and validation efforts for software upgrades, integrations, and new functionality.
- Participate in project planning meetings and provide status updates to stakeholders.
Integrations & Technical Systems
- Support third-party integrations including laboratory systems, payment processing, online scheduling, client communication platforms, and reporting tools.
- Assist with integration troubleshooting and coordination between vendors and internal technical teams.
- Support database migrations, data validation activities, and configuration changes.
- Participate in evaluating new technologies for compatibility, security, and operational impact.
PACS & Imaging Systems Support
- Support Picture Archiving and Communication Systems (PACS), digital radiography, dental imaging, ultrasound imaging, and associated veterinary imaging platforms.
- Coordinate imaging system implementations, migrations, and vendor support activities.
- Troubleshoot image transfer, storage, workflow, and connectivity issues between imaging systems and practice management platforms.
- Assist hospitals with imaging workflow optimization and best practices.
- Maintain documentation related to imaging system configurations and integrations.
Training & Continuous Improvement
- Deliver basic user training and workflow coaching for hospital teams.
- Support development and rollout of standardized workflows across hospitals.
- Monitor trends in support requests and identify opportunities for proactive improvement.
- Participate in software governance initiatives and contribute recommendations for system enhancements.
Responsibilities and Benefits
Qualifications
Required
- 3+ years of experience supporting veterinary practice management systems.
- Strong troubleshooting and problem-solving skills in software and technical environments.
- Experience coordinating projects, implementations, or system conversions.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working with software vendors and cross-functional teams.
- Understanding of veterinary hospital workflows and operations.
Preferred
- Experience with ezyVet and Pulse veterinary software platforms.
- Experience supporting PACS, digital imaging, radiology, or veterinary imaging systems.
- Knowledge of APIs, interfaces, and third-party system integrations.
- Familiarity with Citrix, Remote Desktop, networking fundamentals, and application deployment.
- Experience with software migrations, data conversions, or enterprise software rollouts.
- Background in veterinary practice operations, hospital administration, or healthcare technology.
- Experience supporting multi-site healthcare or veterinary organizations.
What Success Looks Like
- Successful execution of software conversions and technology implementations.
- Reduced support escalations through proactive troubleshooting and documentation.
- Reliable operation of PMS, PACS, and integrated hospital systems.
- Positive hospital user experience and adoption of new technologies.
- Continuous identification of opportunities to improve workflows, efficiency, and system performance